Job Description

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The Channel Business Manager is responsible for driving sales growth, profitability, and customer engagement across assigned sales channels within the Australian aftermarket business. These channels will include ( Construction/Mining/Rail/Marine/Agriculture channel ) but not be limited to.

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This position is accountable for managing specific customer channels nationally, developing strategic relationships, identifying growth opportunities, and ensuring the successful execution of sales initiatives across the DRiV portfolio.

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The role acts as the key point of contact between DRiV and channel partners, delivering exceptional customer service while supporting the achievement of company sales objectives.

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Please note that the anticipated start date for this position is January 2027 . We welcome applications from candidates who are available to commence at that time or are planning their next career move in advance.

Key Responsibilities n

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- Develop and execute channel-specific sales plans aligned with business objectives.
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- Build and maintain strong relationships with key decision-makers within assigned customer channels.
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- Identify opportunities to increase market share, product penetration, and revenue growth.
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- Conduct regular business reviews with customers and present performance outcomes.
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- Negotiate commercial agreements, promotional programs, and customer initiatives within delegated authority.
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- Achieve monthly, quarterly, and annual sales targets.
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- Drive growth across the Monroe, Walker, Champion, Rancho and other DRiV product portfolios.
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- Identify and convert new business opportunities within assigned channels.
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- Monitor sales trends and develop strategies to address gaps or maximise opportunities.
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- Support the launch of new products and programs into the market.
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Customer Relationship Management nn
- Act as the primary contact for assigned channel customers.
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- Resolve customer issues and concerns in a qualified and timely manner.
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- Collaborate with customer service, supply chain, marketing, and technical teams to deliver customer solutions.
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- Maintain regular customer contact through face-to-face meetings, virtual meetings, and business reviews.
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Business Planning & Analysis nn
- Analyse sales data, customer performance, market trends, and competitor activity.
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- Develop recommendations to improve sales performance and customer profitability.
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- Prepare forecasts, reports, and presentations for management and customers.
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- Maintain accurate customer records and activity within company systems.
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Cross Functional Collaboration nn
- Work closely with Marketing to develop channel promotions and campaigns.
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- Partner with Supply Chain and Operations to ensure customer requirements are met.
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- Support inventory planning and forecasting activities.




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- Assist with training and product education programs for customers.
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Compliance & Safety nn
- Adhere to all company policies, procedures, and ethical standards.
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- Comply with all workplace health and safety requirements.
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- Complete required company training and development activities.
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- Ensure compliance with customer agreements and company commercial policies.
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Qualifications (Education/ Experience/ Key Competencies) nn
- Proven sales experience within automotive aftermarket, automotive parts, industrial, manufacturing, or related industries.
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- Strong commercial and negotiation skills.
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- Ability to analyse sales data and identify growth opportunities.
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- Excellent communication and relationship-building skills.
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- Strong planning, organisation, and time management capabilities.
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- Ability to work independently while contributing to a broader sales team.
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- Proficiency in Microsoft Office and CRM systems.
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Preferred nn
- Experience managing national accounts or customer channels.
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- Experience working with wholesalers, distributors, retail groups, or trade channels.
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- Knowledge of suspension, braking, filtration, ignition, emission, or ride control products.
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Additional Advantage nn
- Automotive Knowledge and experience
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Others (optional – if applicable e.g. travel frequency) nn
- Regular interstate travel will be required to support customer engagement, business reviews, industry events, and channel development activities.
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📌 Channel Business Manager (Adelaide)
🏢 DRiV
📍 Adelaide