Job Description

Employment and Workplace Relations Manager n

BIC Consolidated is a leading Australian-owned provider of commercial cleaning, facilities and property services, delivering solutions to some of Australia's most recognised organisations across commercial, retail, industrial, healthcare, education and government sectors.

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With a large national workforce and operations spanning multiple states, effective workplace relations, employee relations, wage compliance and people risk management are critical to our ongoing success.

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We are seeking an experienced and commercially minded Employment & Workplace Relations Manager to join our Head Office team in Rhodes, NSW.

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You will take ownership of the Company's employment and workplace relations portfolio, managing complex employee matters, workplace investigations, Fair Work proceedings, wage compliance matters and employment-related risk from commencement through to resolution.

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This is a hands-on role for someone who is comfortable taking responsibility for matters, making sound recommendations and driving outcomes.

About the Role: n

You will be responsible for the day-to-day management of employment and workplace relations matters across the business, working closely with the broader People & Culture team, Payroll, Operations and senior leaders.

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You will take ownership of matters from initial assessment and investigation through to documentation, lodgement, representation and resolution.

An overview of your responsibilities will include: n

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- Taking ownership of complex employee relations and workplace relations matters from commencement through to resolution
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- Managing disciplinary, misconduct, performance management, grievance and termination processes, including preparing all required documentation
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- Conducting and managing workplace investigations, including developing allegations, interviewing employees and witnesses, assessing evidence, preparing findings and recommending appropriate outcomes
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- Managing Fair Work Commission matters end-to-end, including unfair dismissal, general protections, stop bullying and other workplace-related applications
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- Preparing and lodging employer responses, applications, submissions and supporting documentation with the Fair Work Commission within required timeframes
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- Representing the Company at Fair Work Commission conferences, conciliations and other proceedings where appropriate
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- Managing Fair Work Ombudsman enquiries, requests for information, compliance matters and investigations
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- Preparing position statements, chronologies, evidence bundles, witness materials, settlement documentation and other employment-related correspondence
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- Managing employment-related disputes and claims through to resolution, including settlement negotiations where authorised
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- Escalating matters to external legal advisers where appropriate and managing those advisers, costs, instructions and deliverables
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- Providing clear recommendations to senior management on employment risk and proposed courses of action
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- Taking ownership of Award interpretation and workplace relations compliance matters
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- Partnering with Payroll to investigate and resolve wage compliance issues, potential underpayments and Award interpretation matters
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- Identifying systemic wage and employment compliance risks and driving appropriate corrective actions
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- Managing employment-related aspects of workers' compensation matters, including return-to-work, capacity, performance and employment status issues
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- Reviewing and preparing policies, procedures, correspondence and workplace relations documentation
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- Monitoring legislative, Award and workplace relations developments and implementing required changes across the business
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- Developing practical tools, templates and processes to improve the consistency and quality of employment decisions
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- Building the workplace relations capability of managers and the broader People & Culture team through practical guidance and training
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- Maintaining appropriate records, case files and reporting across the Company's employment and workplace relations portfolio
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About You: nn
- We would love to hear from you if you can confidently demonstrate:
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- Approximately 3-6 years' relevant experience in workplace relations, employee relations, employment law, industrial relations or a similar specialist role
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- Strong working knowledge of the Fair Work Act,



National Employment Standards and Modern Awards
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- Demonstrated experience independently managing complex disciplinary, misconduct, performance, grievance and termination matters
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- Demonstrated experience conducting or managing workplace investigations
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- Practical experience preparing and lodging Fair Work Commission documentation and managing matters through conciliation or other proceedings
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- Experience managing unfair dismissal, general protections or other employment-related claims
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- Strong drafting skills and the ability to prepare clear, accurate and defensible employment documentation
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- Strong analytical capability and the confidence to assess risk, form a position and recommend a course of action
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- The ability to take ownership of matters and drive them to completion within strict deadlines
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- Confidence dealing directly with employees, managers, unions, regulators, external lawyers and senior executives
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- High attention to detail, sound judgement and the ability to manage highly confidential and sensitive matters
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- The ability to manage multiple complex and time-critical matters simultaneously
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- A practical and commercially focused approach to workplace relations and problem solving
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- A tertiary qualification in Human Resources, Employment Relations, Industrial Relations, Law or a related discipline will be highly regarded. Candidates with an employment law background are encouraged to apply;
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Requirements: nn
- Full Australian working rights
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- Ability to work from our Rhodes Head Office on a full-time basis
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Benefits & Culture: nn
- Take ownership of a broad and diverse employment and workplace relations portfolio
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- Significant exposure to complex workplace relations matters and Fair Work proceedings
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- Work directly with senior leadership
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- Broad national remit across a large and diverse workforce
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- Opportunity to build and strengthen workplace relations practices across the organisation
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- Career development and professional growth opportunities
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- Modern Head Office environment conveniently located in Rhodes
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- Join a growing national organisation where your work will have a direct impact on business outcomes
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BIC Consolidated is an Equal Opportunity Employer and encourages Aboriginal and/or Torres Strait Islander people to apply.

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📌 Employment and Workplace Relations Manager (Sydney)
🏢 BIC Consolidated
📍 Sydney