Job Description

About Them n

Join a large, values-driven organisation that provides critical services to communities across New South Wales.
n With a highly skilled workforce operating across metropolitan, regional and remote locations, the organisation plays an important role supporting individuals through some of life's most challenging circumstances. Their work is diverse, fast-paced and deeply connected to the communities they serve.
n Following a period of transformation within the People & Culture function, the organisation continues to invest in strengthening its Employment and Industrial Relations capability to support a changing workforce and evolving operational environment.

About the Role n

Reporting into an experienced and credible Industrial Relations leader, this role sits at the centre of some of the organisation's most complex and high-profile people matters.
n You’ll act as a trusted advisor to senior leaders, providing expert ER and IR advice across a broad portfolio of workforce issues. The role offers a genuine mix of operational and strategic work, with a robust focus on organisational change, employee relations and stakeholder management.
n Key responsibilities include:

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- Providing expert advice across ER and IR matters
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- Managing complex investigations, grievances and workplace conduct issues
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- Supporting leaders through organisational restructures and workforce change initiatives
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- Partnering with unions and employee representatives
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- Supporting conflict resolution and workplace risk management
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- Contributing to strategic ER and IR projects across the organisation
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- Interpreting industrial instruments, policies and employment legislation
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This is not a transactional case management role. The work is varied, complex and often unique, offering exposure to matters rarely seen in more traditional commercial environments.

About You n

You are an experienced Employee Relations or Industrial Relations professional who thrives in complex, quick-paced environments and enjoys partnering with leaders to navigate sensitive workplace matters. You bring a strong foundation in ER and IR, with hands-on experience managing investigations, grievances, misconduct matters and workplace conflict. You have supported organisational change initiatives, including restructures and consultation processes, and are confident engaging with unions and employee representatives. With a sound understanding of Australian employment legislation and industrial frameworks, you provide pragmatic, commercially minded advice while balancing risk, stakeholder needs and organisational outcomes. Strong relationship-building skills, sound judgement and the ability to influence at all levels will be key to your success in this role.

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Public sector experience will be highly regarded, however candidates from other complex, unionised environments are encouraged to apply.
n You'll join a fun, collaborative and supportive team, work alongside respected leaders in the field, and gain exposure to significant organisational change initiatives.

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📌 Employee & Industrial Relations Lead (Sydney)
🏢 The Next Step Recruitment
📍 Sydney