Job Description

About the role n

We're seeking an experienced People, Culture & Quality Coordinator to join a leading community services organisation based in Port Macquarie, NSW. This is a full-time, 12 month opportunity supporting recruitment, people & culture processes, and quality/compliance activities to help drive consistent, best-practice service delivery.

Duties n

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- Support end-to-end recruitment including advertising, screening, onboarding, probation reviews and retention activities
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- Coordinate employment documentation, compliance checks and accurate workforce record management
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- Maintain quality and compliance registers including incidents, feedback, improvements, workforce and training records
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- Assist with internal audits, accreditation preparation, external regulatory reviews and quality reporting
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- Coordinate induction, refresher training, mandatory compliance and career development activities
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- Partner with service leaders to identify training needs and promote consistent practice standards and continuous improvement
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Skills and Experience nn
- Background in human resources / people & culture, quality, compliance, business administration,



or a related field
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- Strong recruitment knowledge including advertising, screening, onboarding and probation review processes
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- Proven ability to manage employment documentation, compliance checks, workforce records and staff information with high attention to detail
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- Understanding of Fair Work Act and Work Health & Safety requirements
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- Awareness of aged care/disability compliance obligations, including Aged Care Quality Standards and NDIS Practice Standards
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- Confident written and verbal communication with staff, leaders, contractors and external stakeholders
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- Strong organisation skills: prioritisation, time management, and follow-through
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Mandatory licences/clearances: n

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- Current NSW Driver Licence
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- NDIS Worker Screening clearance (or willingness to obtain)
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- Working With Children Check (or willingness to obtain)
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Benefits nn
- 12-month full-time opportunity
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- $46.70/hr + super
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- Join a purpose-driven organisation making a real impact in the community
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📌 People, Culture & Quality Coordinator (Fernbank Creek)
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