Job Description

Medical Receptionist in Specialist Practice n

Plastic Surgery Victoria is seeking a dedicated Receptionistto join our team in Langwarrin on acasual basis. This is a crucial frontline position that sets the tone for patient interactions and ensures the smooth operation of our medical facilities. As a Medical-Health Receptionist, you will be the first point of contact for patients and visitors, playing an essential role in creating a welcoming and qualified environment whilst managing administrative tasks that support the clinical operations of our specialist services.

About the role n

The days and hours of this role are 9.30am-1pm Mon, Wed and Fri.

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Hours may be negotiable for the right candidate.

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Willingness to cover annual and personal leave for other staff.

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This role would really suit someone looking for work within school hours.

Key responsibilities n

Greeting patients and visitors in a warm and professional manner

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Managing patient appointments using an electronic scheduling system, including booking, confirming and rescheduling appointments

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Processing patient registration and admission documentation accurately and efficiently

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Answering telephone enquiries

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Processing payments and managing administrative billing functions as required

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Managing patient records and maintaining accurate filing systems

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Providing information to patients about services, procedures and appointments

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Maintaining a clean and organised reception area

What we’re looking for n

Previous experience working as a receptionist, preferably in a medical or healthcare setting highly desired

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Strong communication and interpersonal skills

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Proficiency in using computer systems and experience with medical software (Our practice uses Genie).

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Excellent organisational and time management abilities

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Demonstrated commitment to patient confidentiality and understanding of healthcare privacy requirements

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Ability to multitask and work efficiently in a busy environment

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Strong attention to detail and accuracy with administrative tasks

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📌 Medical Receptionist in Specialist Practice (Melbourne)
🏢 Plastic Surgery Victoria
📍 Melbourne