Job Description

n

At Good Shepherd Lodge Ltd, we are dedicated to providing exceptional, compassionate care to our residents. We believe that a supportive environment for our staff translates directly into high-quality care to our residents. Our People & Culture team is at the heart of this mission ensuring our workforce is engaged, compliant and empowered to do their best work.

n

About the Role

n

We are seeking a detail-oriented and proactive People & Culture Administrator to join our team on a full-time basis. In this role, you will be the engine room of our People & Culture department, managing the day-to-day administrative workflow of the entire employee lifecycle, from initial recruitment screening to offboarding.

Key Responsibilities n

Recruitment and Candidate Administration

n

n
- Coordinate end-to-end recruitment administration processes including posting job ads, screening resumes and scheduling interviews.
n
- Conduct mandatory compliance checks unique to Aged Care, including National Police Checks, AHPRA registration verifications and visa checks (VEVO).
n
- Act as the primary point of contact for candidates, ensuring a skilled and warm experience.
n

n

Onboarding & Offboarding

n

n
- Coordinate the day one onboarding process ensuring new starters complete their mandatory online modules and facility orientations.
n
- Manage the offboarding workflow, including processing resignations, scheduling exit interviews, and coordinating IT access and deactivation.
n
- Maintain up to date digital employee files and ensure compliance documentation is securely stored.
n

n

Business Meeting Support

n

n
- Schedule, coordinate, and prepare agendas for all general business, management, and operational meetings across both facilities.
n




- Attend business meetings to take highly accurate, professional minutes and maintain action item logs.
n
- Follow up on operational action items with internal stakeholders to ensure deadlines are met.
n

n

Skills & Experience Required

n

n
- Prior Experience: Minimum 1 – 2 years of experience in a HR, People & Culture, or high-volume administration role (experience in Aged Care, Healthcare or Corporate Administration is highly regarded).
n
- Business Minute Taking: Demonstrated ability to transcribe highly accurate, concise minutes during operational and business meetings.
n
- Compliance Mindset: Strong attention to detail regarding healthcare compliance requirements, background checks, and clearance tracking.
n
- Tech Savvy: Proficiency in Microsoft Office Suite (Word, Excel, Teams) and experience using an HRIS, ATS or rostering system.
n
- Communication: Exceptional verbal and written communication skills with a professional and empathetic approach.
n
- Time Management: Ability to manage competing priorities, maintain strict confidentiality, and meet deadlines under pressure.
n

n

Qualifications

n

n
- Certificate or Diploma in Human Resources, Business Administration, or a related field (desirable)
n
- Current Police Check (or willingness to obtain)
n
- Evidence of current vaccinations as per QLD Health and aged care requirements
n

n

What We Offer

n

n
- 5 weeks Annual leave
n
- Salary packaging available
n
- Free wellness and health support for you and your family members
n
- Fitness Passport
n
- Supportive team environment and collaborative workplace culture
n
- Opportunity to make a meaningful impact on resident care
n
- Ongoing training and professional development
n
- Competitive salary and conditions
n

n

📌 People & Culture Administrator (Racecourse)
🏢 Good Shepherd Lodge
📍 Racecourse