Job Description

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- Leading national insurer | Property claims focus
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- Leading a team of field-based Home Assessors
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- $112,000 - $133,000 Inclusive of Super + Bonus
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MAYDAY is proud to be partnering with a leading national insurance organisation to recruit a Team Leader - Home Assessing . This is an exciting leadership opportunity for an experienced Home Assessor, Building Supervisor, Estimator or Insurance Leader looking to take the next step within a high-performing property claims environment.

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Managing a team of Home Assessors, you will play a key role in driving performance, developing capability and ensuring quality customer outcomes across a portfolio of residential property claims.

Team Leader - Home Assessing n

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- Sydney | Full-time
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- Leading national insurer | Property claims focus
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- Leading a team of field-based Home Assessors
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- $112,000 - $133,000 Inclusive of Super + Bonus
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MAYDAY is proud to be partnering with a leading national insurance organisation to recruit a Team Leader - Home Assessing . This is an exciting leadership opportunity for an experienced Home Assessor, Building Supervisor, Estimator or Insurance Leader looking to take the next step within a high-performing property claims environment.

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Managing a team of Home Assessors, you will play a key role in driving performance, developing capability and ensuring quality customer outcomes across a portfolio of residential property claims.

About the Role n

In this role, you'll be responsible for leading a team of Home Assessors while ensuring claims are managed efficiently, accurately and in line with business expectations.

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You'll be responsible for:

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- Providing day-to-day leadership, coaching and support to a team of Home Assessors
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- Driving team performance across service, quality and customer outcomes
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- Monitoring workloads, productivity, claim lifecycle performance and SLAs
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- Providing technical guidance on complex building and property claims
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- Managing escalations and supporting the resolution of complex customer matters
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- Identifying opportunities for process improvement and operational efficiencies
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- Building strong relationships with internal stakeholders, repair partners and suppliers
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- Supporting recruitment, onboarding and ongoing capability development within the team
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About You n

You'll be an experienced people leader with a strong technical understanding of residential property claims, building repairs or insurance assessing.

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You'll have:

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- Previous leadership experience within claims, assessing, construction or insurance
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- Experience within Home Assessing, Insurance Building, Estimating, Restoration or Property Claims
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- Strong understanding of residential building practices and repair methodologies
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- Ability to coach, mentor and develop high-performing teams
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- Strong stakeholder management and communication skillsExperience managing performance, quality and operational outcomes
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- A customer-first mindset with the ability to balance service and commercial outcomes
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- Solid organisational skills and the ability to manage competing priorities
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Why This Role? nn
- Leadership opportunity within a leading national insurer
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- Influence and develop a high-performing Home Assessing team
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- Hybrid and flexible working arrangements
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- Strong career progression and development opportunities
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- Supportive and collaborative leadership team
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- Opportunity to make a genuine impact across a growing property claims business
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📌 Home Assessing On Road Team Leader (Sydney)
🏢 Mayday Recruitment Group
📍 Sydney