Job Description

HQ Communications & Administration Assistant Temporary Maternity Cover n

An opportunity exists for a part-time Communications & Administration Assistant, on a temporary maternity leave placement working remotely, to help support our amazing volunteers located across 13 countries in the South East Asia Pacific region.

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The role of the HQ Communications & Administration Assistant in SISEAP is to provide HQ administration, implementing procedures and managing HQ communications to ensure the organisational effectiveness and efficiency of SISEAP Headquarters.

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The HQ Communications & Administration Assistant is responsible for managing the SISEAP shop, the membership database, processing of all accounts receivable transactions, maintenance of the SISEAP website and google accounts, and coordinating marketing & communications activities including the SISEAP newsletter, website & social media posts, marketing material & merchandise and for assisting the Communications team as required.

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The HQ Communications & Administration Assistant is responsible for providing support to assist the Executive Committee and Board of the Federation, and for providing information and assistance to all SISEAP members as required.

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The current HQ Communications & Administration Assistant will commence Maternity leave from January 2027.

Key responsibilities n

Manage incoming email, routine correspondence and official correspondence

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Process shop orders, ensuring payment is received before goods are shipped

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Process all accounts receivable including shop orders, member Federation capitation fees, donations, events and appeals

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Process memberships including new members, exit, and transferred members

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Update and maintain the membership database in Joomla

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Co-monitor website to ensure information and content is high quality, accurate and up-to-date

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Manage social media including regular posts and shares on SISEAP Facebook page and Instagram account

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Create and publish monthly Bulletin publication in Mailchimp with articles and content

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Create in-house graphics, flyers, brochures and other print material as required

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Support communications campaigns, content planning and reporting as required

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Administration experience in a not-for-profit, membership, association or volunteer-based organisation

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Financial administration experience, including invoicing and accounts receivable

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Experience with MYOB or similar accounting software

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Experience with membership databases or CRM systems

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Website management using Joomla or similar CMS platforms

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Experience with email marketing tools such as Mailchimp

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Social media management experience, especially Facebook and Instagram

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Digital and print marketing using Canva or similar software

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Google Workspace experience, including Gmail and user-account management

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Strong administrative experience with excellent organisation and time management

Key attributes n

High attention to detail and accuracy in records, finances, membership data and communications

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Professional written and verbal communication skills

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Confident digital literacy and ability to learn new systems quickly

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Self-motivated, responsible and able to work independently

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Strong problem-solving, analytical and decision-making skills

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Discreet and trustworthy when handling confidential information

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Methodical approach to record keeping, databases and established procedures

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Positive proofreading and editing skills

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Collaborative and effective in a remote team environment

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Professional, friendly and diplomatic approach to diverse enquiries

About us n

Soroptimist International South East Asia Pacific (SISEAP) is a non-profit service organisation committed to enabling, educating and empowering women and girls across the world. We value human rights for all, global peace & international goodwill, advancing women’s potential, integrity and democratic decision making, volunteering, diversity and friendship.

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📌 HQ Communications & Administration Assistant Temporary Maternity Cover (City of Gold Coast)
🏢 Soroptimist International South East Asia Pacific
📍 City of Gold Coast