Job Description

Want to work behind the scenes of one of the most exciting technology brands in retail? n

A fantastic career opportunity for a client service professional wanting to take their career to the next level. If you thrive in a fast-paced environment, with a passion for marketing and technology, we want to hear from you!

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Retail Safari , part of Strikeforce , is looking for a Account Coordinator to join our program management team supporting Meta across Australia.

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This is a full-time, field-based role, Monday to Friday, 9:00 am - 5:30 pm , based in our Sydney CBD office, with hybrid working arrangements .

About Our Client n

Meta Reality Labs is bringing the future of technology to life - creating innovative products that change the way people connect, communicate and experience the world.

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From Meta Quest VR to the latest generation of Meta AI Glasses , Meta is redefining what’s possible when cutting-edge technology meets everyday life.

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At the heart of this exciting program are Meta smart glasses , combining AI, camera and voice technology with iconic Ray-Ban and Oakley designs. It’s technology that feels less like the future - and more like something you can wear, use and experience every day.

About the Position n

Reporting to the Account Manager, you’ll help coordinate the day-to-day delivery of the Meta field marketing program.

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This is a varied, fast-moving role where you’ll work closely with our Management, Operations, Analytics and Training teams to keep campaigns, people, reporting and program deliverables running smoothly.

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It would suit someone who enjoys bringing together people, information and processes, managing multiple priorities and making sure things happen on time and to a high standard.

You’ll be: n

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- Coordinating day-to-day program activities, work schedules and rostering
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- Maintaining asset registers, master lists and key program information
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- Supporting tactical campaigns,



including POS distribution
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- Coordinating recruitment and training processes
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- Supporting onboarding and offboarding activities for field team members
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- Helping coordinate small- and large-scale training events
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- Preparing and distributing regular team reports, summaries and insights
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- Supporting the Analytics team with ad hoc reporting requirements
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- Communicating regularly with field managers and other key stakeholders
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- Maintaining effective field communication channels
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- Supporting internal and external meetings and presentations
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- Managing competing priorities and providing general program administration as required
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About the Offer What you’ll get: nn
- The opportunity to work on an exciting retail program for Meta
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- Exposure to innovative smart-glasses technology and a global technology brand
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- A full-time maximum-term prospect
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- Competitive base salary + superannuation
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- Flexible hybrid working arrangement
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- Ongoing training and development opportunities
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- Exposure to experienced specialists across operations, training, analytics and account management
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- A collaborative and supportive team environment
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- Discounts through selected corporate partnerships
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- 24/7 access to our Employee Assistance Program
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About you n

You’re organised, proactive and comfortable working in a fast-paced environment where priorities can change. You enjoy working with different stakeholders, solving problems and keeping multiple moving parts on track.

You are: n

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- Highly organised with strong attention to detail
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- Confident communicating with internal and external stakeholders
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- Proactive and comfortable taking initiative
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- Able to manage multiple projects, campaigns and deadlines simultaneously
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- Comfortable working both independently and collaboratively
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- Confident working with data, reports and operational information
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- A strong written and verbal communicator
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- Motivated to achieve outcomes and contribute to a positive team environment
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To be successful, you will need: nn
- Previous experience in an Account/Program Coordination, Client Services, Marketing Administration, or similar role
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- Experience working with account management teams, clients and/or retailers
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- Strong Microsoft Excel, PowerPoint and Word skills
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- Experience working with CRM or similar business systems
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- The ability to analyse and interpret information and turn it into clear, useful reports
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- Strong organisation, problem-solving and time-management skills
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Experience within field marketing, retail, technology or consumer brands would be highly regarded.

About Us n

Retail Safari , part of Strikeforce , is a leading field marketing services agency helping brands connect with customers through a range of channels including merchandising, assisted selling, mystery shopping and brand activation.

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We partner with some of the world's most recognised brands to deliver engaging customer experiences through our field teams across Australia.

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We’re proud to be an equal chance employer and welcome people from all backgrounds, experiences and perspectives. We’re committed to creating a workplace where everyone is treated fairly, respectfully and has the opportunity to succeed.

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Applicants must have valid Australian working rights that allow them to meet the hours and requirements of the role.

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Please note only shortlisted candidates will be contacted.

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📌 Account Coordinator - Meta | Sydney Cbd
🏢 Strikeforce
📍 Sydney