Job Description

Reporting to the ANZ Strategic Account Manager, the Key Account Manager will manage a portfolio of key accounts across our markets, demonstrating robust leadership and strategic direction for our customers.

Key responsibilities n

Support the commercial leadership team through execution of CRC's three-year plan

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Develop account plans to support the achievement of annual sales objectives

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Support operations and supply chain through accurate sales forecasting and input into demand planning and inventory management

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Chair and manage regular quarterly business reviews, analysing all available POS data to ensure CRC is delivering growth above market and meeting all customer KPIs and deliverables

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Manage and negotiate trading term agreements that maximise profitability for the business

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Enhance the customer experience through the day-to-day management and implementation of national channel strategies

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Drive new product launches and lead the execution of effective promotional plans

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Work closely with field sales and regional sales management teams to ensure consistent customer execution and achievement of commercial objectives

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Build and leverage strong customer relationships through best-practice account management to drive customer satisfaction, loyalty and long-term business growth

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Plan and present reports on account progress, goals, quarterly initiatives and range reviews for internal and external stakeholders

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Contribute market insights, customer feedback, competitive analysis and commercial recommendations to support the development of sales and marketing strategies

About you n





Strong strategic thinker with exceptional key account development/management skills

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Outstanding at getting in front of customers, gaining buy in, and then selling across all levels of the organisation

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Track record of successfully managing a variety of existing commercial relationships with proven sales growth

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Prior experience understanding and working with a variety of customers across the automotive and hardware (consumer) industries

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Proficiency in analysing data, building reports and making strategic recommendations based on data and trends

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Demonstrated financial acumen with the ability to analyse profitability, promotional performance, trading terms and return on investment

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Demonstrated project management capability with the ability to manage multiple initiatives simultaneously and deliver outcomes on time

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Excellent negotiation skills and strong customer service ethics

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Excellent written and verbal communication skills

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Familiarity with digital marketing and social media technologies and their application to account management initiatives and end-user engagement

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Highly motivated individual with the attitude, drive and commercial capability to develop new business opportunities

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Outstanding interpersonal skills, with the ability to establish strong working relationships and collaborate effectively with all stakeholders

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Bachelor's degree in a related field and/or equivalent industry experience is desirable

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Minimum five years' experience in a similar role or related industry

Please include a cover letter with your application #J-18808-Ljbffr

📌 Key Account Manager (Sydney)
🏢 CRC Industries (Aust)
📍 Sydney