Job Description

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Join Our Growing Team – Telemarketing Team Leader / Manager

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We're looking for an experienced and motivated Telemarketing Team Leader / Manager to join our growing financial services and wealth creation business in Broadbeach.

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This is a hands-on leadership role working closely with a small, boutique telemarketing team. You'll be responsible for helping the team perform at their best, maintaining lead quality, driving results and creating a positive, high-performing team environment.

What You'll Be Doing n

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- Lead, motivate and support a small telemarketing team
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- Monitor team performance, results and conversion rates
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- Coach team members to improve their communication and performance
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- Help manage daily call activity and lead flow
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- Identify areas for improvement and implement better processes
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- Assist with training and onboarding new team members
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- Lead by example and maintain a positive team culture
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What We're Looking For nn
- Previous experience in telemarketing and outbound calling
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- Previous team leadership or management experience preferred
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- Strong communication and people-management skills
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- Confident, motivated and results-driven
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- Ability to coach and bring the best out of a team
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- Strong organisational skills and attention to detail
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- A positive attitude and willingness to get hands-on
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What We Offer nn
- Competitive remuneration - negotiable based on experience
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- Work with a small, close-knit boutique team
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- Monday to Friday - no weekends
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- 4pm finishes
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- Beachfront office in the heart of Broadbeach
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- Supportive and energetic working environment
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- Chance to help shape and grow the telemarketing team
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If you're an experienced telemarketer or team leader looking for a role where you can take ownership, lead a team and make a real impact, we'd love to hear from you.

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📌 Telemarketing Team Leader / Manager (City of Gold Coast)
🏢 Leading
📍 City of Gold Coast