Job Description

Division n

Community & Recreation

Business Unit n

Sports & Recreation

Title n

Customer Service Officer, Casual - Casual Role

Salary n

$42.71 (inclusive of 25% casual loading) + superannuation.

Who We Are n

Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than 270,000. Northern Beaches Council strives to deliver the highest quality services to our community.

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Join us at Manly Andrew Boy Charlton Aquatic Centre and be part of a team committed to promoting sustainable growth, providing a safe environment with a focus on risk management, whilst providing a fun, enjoyable and friendly facility for all members and guests visiting the venue.

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Northern Beaches Council is committed to safeguarding children and young people. Council acknowledges that protecting the safety of children and young people is a whole of community responsibility and is everyone’s business.

Working With Us n

Northern Beaches Council provides a comprehensive range of perks focused on our employees’ lifestyle, health and wellbeing, recognition and career development. In this role you’ll enjoy –

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- Flexible hours
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- A culture of supporting continuous professional development
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- Professional development and training opportunities
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- Mentorship opportunities available for aspiring leaders
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- Genuine work-life balance and flexible working arrangements
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- Employee wellness program and a range of lifestyle benefits
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- Values based culture and a teams oriented working environment
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Our Opportunity n

The key focus areas of this role include:

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- Providing high quality customer service by performing general cashiering, answering enquiries and directing patrons as required
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- Providing a safe and friendly environment for all members and guests attending the facility.
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- Cash handling and membership sales.
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About You n

We’re looking for a candidate to join our customer service team. You’ll bring positivity and a passion for customer service to a team dedicated to making a difference to our community.

Additional Information n

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- Position Description
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- Applications close on: Sunday 4 October 2026
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- Expected Interview Date: 13 October 2026
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Northern Beaches Council is a diverse and inclusive employer and encourages applications from differently abled candidates. Reasonable adjustments to the workplace may be made where these are required.

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📌 Customer Service Officer (Sydney)
🏢 Northern Beaches Council
📍 Sydney