We are seeking a motivated Spare Parts Interpreter to join our dynamic team in Paget (Mackay), Queensland. This permanent, full-time role is essential for ensuring the efficient supply of automotive spare parts to our customers. The ideal candidate will play a crucial role in supporting our operations and enhancing customer satisfaction through effective communication and product knowledge.
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Key responsibilities
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- Assisting retail customers with parts enquiries and providing outstanding customer service.
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- Identifying and sourcing parts for a wide range of heavy vehicles and equipment.
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- Managing the flow of parts to our internal workshop.
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- Keeping Workshop Controllers and Service Advisors updated on parts availability and ETAs.
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- Liaising with external suppliers to source parts required for repairs.
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- Following up outstanding parts and keeping customers and internal teams informed.
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- Processing orders, receipting and general parts administration.
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- Maintaining accurate records and ensuring attention to detail across all parts transactions.
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About you
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- Confident,
driven and proactive, with a genuine can-do attitude.
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- Interested in the mechanical and heavy-vehicle industry.
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- Highly organised with excellent time-management skills.
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- Customer-focused and committed to delivering outstanding service.
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- A strong communicator who enjoys working with customers, suppliers and colleagues.
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- Detail-oriented with strong problem-solving skills.
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- Confident using computers and working with systems and parts catalogues.
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- Keen to learn, develop and build their industry knowledge.
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- Able to work effectively in a fast-paced environment.
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- Forklift handling license preferred.
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- In possession of a current driver’s licence.
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About us
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RGM Maintenance is a busy Daimler Trucks Dealership in Mackay, representing Mercedes-Benz Trucks, Freightliner and Fuso. Our work goes well beyond these brands. We support a diverse range of customers and equipment, including Defence vehicles, fuel tankers, heavy machinery and specialised vehicles.