Job Description

Library Assistant - Permanent / Part Time n

Connect people. Support learning. Serve your community.

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Are you friendly, organised and passionate about providing excellent customer service? Do you enjoy helping people access information, technology and community programs?

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Katherine Town Council is seeking a motivated and community-minded Library Officer to join the Katherine Public Library team.

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Reporting to the Community Relations Coordinator, this varied role provides high-quality customer service and supports the day-to-day operation of the library. You will assist people of all ages and backgrounds to access library collections, computers, Wi-Fi, printing, scanning, information services and self-service technologies.

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You will also help deliver library programs, events and school holiday activities that encourage learning, participation and connection across the Katherine community.

Why join us? n

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Work in a welcoming and inclusive environment that values diversity and community.

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Help people access information, technology, learning opportunities and library services.

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Support programs and activities for children, families and other community groups.

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Enjoy a varied role combining customer service, administration and community engagement.

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Develop valuable skills and experience within local government.

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Be part of a friendly and supportive team.

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About the role n

Your key responsibilities will include:

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Providing friendly and professional service to library patrons.

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Processing library memberships, loans, returns and payments.

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Assisting patrons with computers, Wi‑Fi, printing, scanning and other technologies.

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Shelving and organising books and maintaining the library collection.

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Processing new stock, identifying damaged items and assisting with stocktakes.

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Supporting library programs, events and school holiday activities.

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Promoting library services and encouraging community participation.

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Opening and closing the library as required.

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Maintaining a clean, safe, organised and welcoming setting.

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Receiving and balancing financial transactions in accordance with Council procedures.

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About you n

You will be approachable, reliable and comfortable assisting people from a wide range of backgrounds. You will enjoy working as part of a team while also being able to complete tasks independently.

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You will have:

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A demonstrated commitment to providing excellent customer service.

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Sound written and verbal communication skills.

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Good interpersonal skills and the ability to relate respectfully to diverse community members.

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Good literacy, numeracy and keyboard skills.

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Basic knowledge of customer‑service principles and common software platforms.

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The ability to follow procedures and understand relevant legislation, Council policies and local laws.

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The ability to work both cooperatively within a team and independently.

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Availability to work weekends.

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A current Working with Children Clearance, or the ability to obtain one if required.

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A relevant certificate qualification or previous experience in a library, customer service or related position will be highly regarded.

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This is more than a Library Officer role—it is an opportunity to support learning, strengthen community connections and help make the Katherine Public Library a welcoming place for everyone.

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📌 Library Assistant - Permanent / Part Time (Sydney)
🏢 Katherine Town Council
📍 Sydney