Australian Department of Finance in Canberra invites applications for an Agency Support Lead to guide the PDMS support team delivering critical government services across Commonwealth entities. You will shape service delivery, oversee incidents and improvements, and ensure alignment with product objectives.
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You will manage a team of product support specialists, coordinate onboarding, training, stakeholder engagement, and be ready for 24/7 on-call coverage for high-priority incidents.
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📌 PDMS Support Lead for Government Services (Canberra)
🏢 Australian Department of Finance
📍 Canberra
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