Kapsch Group is looking for an experienced Service Delivery Team Lead to oversee the VIC Services & Maintenance portfolio. This role is pivotal in ensuring operational performance, customer satisfaction, and continuous improvement.
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The successful applicant will manage contract performance, build strong relationships with clients, and ensure compliance with ITIL practices. The position offers a hybrid work environment with opportunities for career development and unique employee benefits.
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📌 Service Delivery Team Lead - 24/7 IT/OT Operations (Melbourne)
🏢 Kapsch Group
📍 Melbourne
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