Job Description

My client is an established building products business backed by a larger national group, with a strong focus on supplying products and solutions into the construction industry.

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The business has built a solid reputation across the façade sector and is now entering an exciting period of growth. With the backing, resources and structure of a larger group, the company is well positioned to continue expanding its customer base and operations.

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For the right person, this provides the prospect to join a growing business while being supported by an established and experienced organisation.

Role Description n

This is a multi-faceted role combining customer service, logistics and warehouse duties.

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You’ll be the link between customers, the sales team, warehouse and delivery operations, ensuring orders are processed accurately and customers receive a high level of service from enquiry through to delivery.

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It’s a great opportunity for someone who enjoys being involved in different parts of the business and wants to build a broader career across sales and operations. For the right candidate, there is genuine opportunity to progress into senior sales or operation paths within the business over time.

Key Responsibilities n

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- Manage incoming sales enquiries, quotes and customer orders
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- Build strong relationships with trade, builder and commercial customers
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- Coordinate dispatch, deliveries and daily logistics requirements
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- Work closely with warehouse and delivery teams to ensure orders run smoothly
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- Assist with stock coordination and inventory management
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- Support the Branch Manager with daily operations and customer requirements
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- Coordinate and provide direction to warehouse staff when required
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- Identify opportunities to improve processes, service and efficiency
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- Ensure orders are accurately processed and delivered on time
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- Maintain a strong focus on workplace safety and operational standards
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Role Requirements nn
- Previous experience in internal sales, customer service, logistics or warehouse coordination
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- Experience within construction, building products or a related industry will be highly regarded
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- Strong communication and customer service skills
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- Good organisational skills and the ability to manage multiple priorities
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- Confident using computer systems and processing orders
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- A hands-on approach with the ability to work across both office and warehouse environments
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- Reliable, proactive and willing to take ownership
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- Leadership or warehouse supervision experience would be advantageous
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Salary and Benefits n

Base $70k - $75k + 12% Super

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📌 Warehouse and Customer Service Representative - Construction (Sydney)
🏢 Salexo Consulting
📍 Sydney