Job Description

We are seeking an experienced ServiceNow ITAM / Software Asset Management (SAM) Consultant to support a large enterprise environment. The role will focus on software asset governance, licence compliance, optimisation, renewals, reporting and lifecycle management using ServiceNow ITAM/SAM.

Duties & Responsibilities n

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- Manage software assets, entitlements, agreements and licence compliance within ServiceNow ITAM/SAM .
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- Reconcile deployment, entitlement and usage data to maintain accurate Effective License Positions (ELP) .
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- Support software vendor audits, compliance analysis and risk remediation.
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- Analyse licence utilisation and provide insights for software renewals and optimisation.
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- Identify opportunities for licence reclamation, re-harvesting, rationalisation and cost reduction .
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- Maintain software publisher/product data, normalization and overall ITAM data quality.
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- Monitor ServiceNow SAM platform health, integrations and compliance reporting.
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- Develop EOL/EOS reports to support cyber security, technology risk and resilience teams.
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- Support SaaS and AI software spend visibility and reporting .
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- Drive continuous improvement across SAM processes, automation and reporting.
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Requirements nn




- Strong experience in Software Asset Management (SAM) / IT Asset Management (ITAM) .
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- Hands-on experience with ServiceNow ITAM/SAM .
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- Strong understanding of software licensing, entitlements and compliance.
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- Experience with ELP, licence reconciliation, renewals and optimisation .
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- Experience supporting software vendor audits.
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- Knowledge of software normalization and EOL/EOS lifecycle management.
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- Strong analytical, reporting and stakeholder management skills.
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- Experience working within large enterprise environments preferred.
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Benefits nn
- Competitive contract rates.
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- Opportunity to work within a large enterprise technology environment.
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- Exposure to enterprise-scale ServiceNow ITAM and Software Asset Management initiatives.
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- Work across software governance, compliance, optimisation and technology lifecycle management.
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- Melbourne or Sydney location.
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- Team-oriented environment working across technology, procurement, cyber security and risk teams.
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Eligibility nn
- Full Australian working rights required.
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- Candidates must be based in Sydney or Melbourne , or be able to work onsite as required.
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📌 ServiceNow ITAM Consultant (Sydney)
🏢 Tech Savvy Consulting (TSC)
📍 Sydney