Job Description

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- XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
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- XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
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- We have 120+technocrats in Australia working at our clientlocations.
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- XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
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- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
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MandatorySkills nn
- ServiceNow ITOM
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- Discovery (including Cloud Discovery) - Must have
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- Service Mapping (Tag-based Service Mapping)- Must Have
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- Event Management
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- CMDB implementation, governance,and maintenance
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- Strong stakeholder management and communication skills
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- Hands-on experience in implementing and supporting ServiceNow ITOMsolutions
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Good to Have nn




- Vulnerability Response (VR)
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- ServiceNow Security Operationsexperience
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Certifications nn
- ServiceNow Certified System Administrator (CSA) - Mandatory
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- Certified Implementation Specialist (CIS) - Preferred
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CandidateProfile n

The idealcandidate should have:

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- Robust hands-on experience in ServiceNow ITOM implementation andsupport
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- Expertise in CMDB health, governance, and CSDM adoption
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- Experience with Discovery, Service Mapping, and Event Management
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- Ability to engage effectively with both business and technicalstakeholders
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- Proven track record of delivering high-quality outcomes inenterprise ServiceNow environments
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📌 Servicenow ITOM SME (Sydney)
🏢 XPT Software
📍 Sydney