icare is seeking a quality assurance qualified to strengthen general lines claims quality across NSW. You will review complex claims, identify trends and support improved decision-making with claims, underwriting, legal and risk teams.
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You will validate QA activity, contribute to program design and drive continuous improvement across the scheme, collaborating with external providers and internal stakeholders to ensure robust quality management.
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📌 Quality Assurance & Claims Compliance Lead (Sydney)
🏢 Insurance and Care NSW (icare)
📍 Sydney
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