APAC Customer Support Manager | AI-Driven Ops (Sydney)

APAC Customer Support Manager | AI-Driven Ops (Sydney)

06 Oct
|
Ingram Micro
|
Sydney

06 Oct

Ingram Micro

Sydney

Job Description

Ingram Micro is seeking a hands-on Manager, Customer Support to run the APAC support team in a quick-paced, high-volume environment. You will own the queue, drive escalations to resolution, and ensure timely, clear customer communication.

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The role emphasizes coaching, data hygiene, and continuous improvement using automation and AI tools. You will lead day-to-day operations, monitor KPIs, and partner with cross-functional teams to address recurring issues and optimize service delivery across the

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📌 APAC Customer Support Manager | AI-Driven Ops (Sydney)
🏢 Ingram Micro
📍 Sydney

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