Job Description

Administration & Client Support Assistant n

Are you an organised, switched-on administrator who enjoys working in a busy environment?

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We are seeking an Administration & Client Support Assistant to join a professional and growing insurance services business based in Mittagong.

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This is a varied role that sits between administration, customer service and insurance support . It is not a technical underwriting or accounting position, but does involve working with numbers, data, documentation and systems.

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The Role

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You will be responsible for supporting the team with:

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- Pre-renewal administration and following up outstanding information
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- Liaising with clients and brokers by phone and email
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- Checking supporting documentation and ensuring information is accurate and compliant
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- Processing data, calculations and entering information into systems
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- Cross-checking information and identifying discrepancies
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- Following up outstanding documentation and requests
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- Providing general administration and customer service support
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Administration & Client Support Assistant
n Mittagong | Southern Highlands | Full-Time | Office-Based

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This is a high-volume role where accuracy, organisation and the ability to manage competing priorities are essential.

About You n

You will have robust administration skills and exceptional attention to detail , along with:

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- Confidence working with numbers and calculations
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- Accurate data entry and computer skills
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- Excellent communication and customer service skills
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- The confidence to make phone calls and follow up information
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- The ability to work efficiently in a fast-paced environment
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- A proactive and organised approach to your work
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Insurance experience is advantageous but not essential. We are looking for someone with the right attitude, attention to detail and ability to learn.

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📌 Administration & Client Support Assistant (High Range)
🏢 Highland Recruitment
📍 High Range