As a Hotel All Rounder , you will play a crucial role in our day-to-day operations, seamlessly transitioning between Housekeeping, Food & Beverage, and Front Office. Your commitment to delivering exceptional service, coupled with your genuine care for our guests, will shine through in every department you work.
Primary Responsibilities n
Your role encompasses several key areas, working within a diverse team to ensure an exceptional guest experience:
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- Cleaning guest rooms and public spaces all of which are crucial to creating an outstanding first impression
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- Use cleaning materials and chemicals with care, adhering to safety protocols to maintain a secure environment
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- Offer personalised food and beverage suggestions, whether in our outlets or during events leaving a lasting impression on our guests
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- Proactively source information to expand your product knowledge
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- Be the go-to source for information on neighbourhood hotspots and must-visit gems
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- From check-in to check-out,
you will be at the forefront of delivering exceptional hospitality, ensuring that our guests have a memorable stay
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- Confidently communicate with both guests and colleagues enabling seamless teamwork
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Skills & Experience nn
- Previous experience in a customer facing hospitality role is a plus
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- Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
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- Genuine passion for guest care, engaging with patrons and collaborating within a team of diverse professionals
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- Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays
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- Robust work ethic, reliable and a commitment to excellence
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- Your problem-solving skills and unwavering positivity come into play when challenges arise, as you transform obstacles into opportunities
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📌 Hotel All Rounder (Port Douglas)
🏢 Accor Apartments and Realty
📍 Port Douglas
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