Located on Sydney’s North Shore, Brigidine College is a thriving Catholic Independent girls’ school where learning sparks curiosity, confidence, and achievement. You’ll be joining a community that values collaboration, creativity, and a strong culture of professional growth.
About the Role n
We are seeking an enthusiastic and experienced ICT Support Officer to join our dynamic Technology team. This is an excellent opportunity for someone who is passionate about supporting end users and maintaining high-quality ICT systems in an educational environment.
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Working collaboratively with the ICT team, the position supports the delivery of reliable, cutting-edge, and user-centred technology services across the College community.
Key Responsibilities n
Provide professional and timely helpdesk support to staff and students
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Support diverse ICT infrastructure including laptops, iPads, printers, projectors, and security systems
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Manage user profiles and access administration
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Maintain computer imaging and system deployment
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Troubleshoot technical issues with a solution-focused approach
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Support technology rollouts and project implementations
About You n
You are a collaborative team player with excellent communication skills who can work independently. You bring:
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Relevant ICT qualifications, including Microsoft Certifications and/or tertiary qualifications
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Proven experience in ICT support and end-user assistance
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Experience with Windows OS, Microsoft Office Suite, and Office 365 administration
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Understanding of networking and wireless technologies
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Strong organisational skills and ability to prioritise effectively
Highly Regarded: n
ITIL v3 certification
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Experience with 1:1 laptop programs
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Microsoft Intune and Autopilot knowledge
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Familiarity with Sophos Security and Palo Alto systems
Statement of Commitment to Child Safety n
The College regards its child safeguarding responsibilities with the utmost importance and is committed to providing the necessary resources to maintain a child safe culture and ensure compliance with all relevant child safe organisation and child protection laws and regulations. We have zero tolerance for abuse and other harm and are committed to acting in students’ best interests and keeping them safe from harm.
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📌 ICT Support Officer (Sydney)
🏢 Brigidine College St Ives
📍 Sydney
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