Job Description

Company Description n

Showtime Consulting is a leading provider of Shielded Cloud and Digital Solutions across Australia and New Zealand. We specialise in delivering secure, enterprise-scale technology solutions across cloud, data, software engineering, DevSecOps, platform engineering, and digital transformation programs.

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We partner with major organisations to build high-performing technology teams and deliver innovative technology solutions that improve scalability, reliability, performance, and customer experience.

The Role n

We are seeking an experienced Level 3 SME (ASUP 5 / TECH 5) to join a high-performing team supporting critical applications and ICT services within a secure government workplace. The role is based in Canberra and supports mission-critical systems operating within highly secure Defence environments.

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This position is ideal for a versatile technical professional who enjoys troubleshooting complex issues, working across a broad technology stack, and contributing to the reliability, performance, and continuous improvement of enterprise platforms and services. As a trusted technical specialist, you will play a key role in supporting both commercial off-the-shelf (COTS) and bespoke applications while partnering with stakeholders to deliver excellent operational outcomes.

Key Responsibilities n

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- Provide Level 3 support and sustainment across a diverse portfolio of applications and platforms.
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- Perform systems administration, application support, troubleshooting, and operational support activities.
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- Investigate and resolve complex issues spanning applications, infrastructure, integrations, and supporting services.
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- Support incident, problem, change, risk, and security management processes.
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- Engage with technical and business stakeholders to deliver reliable service outcomes.
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- Identify opportunities for automation, service improvement, innovation, and operational efficiency.
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- Contribute to cloud optimisation and workload migration initiatives where appropriate.
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What You'll Need nn
- Demonstrated experience in application support, systems administration, or application sustainment within enterprise or government environments.
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- Strong troubleshooting and analytical skills across complex technology environments.
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- Experience across several of the following technologies:n n
- Windows Server
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- Red Hat Enterprise Linux (RHEL)
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- SharePoint (On-Premises)
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- Java, .NET, and C#
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- SQL and Cassandra Database Administration
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- Blue Prism
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- IIS (Internet Information Services)
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- Apache HTTP Server
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- Apache Tomcat
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- Tableau
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- Enterprise middleware and integration platforms
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- Strong communication skills and the ability to work effectively with technical and non-technical stakeholders.
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Desirable Skills nn
- Experience supporting Defence, National Security, or other secure government environments.
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- Experience supporting large-scale enterprise and mission-critical applications.
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- Exposure to cloud transformation, automation, and modernisation initiatives.
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- Current NV1 or NV2 Security Clearance.
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Security Requirements nn
- Current NV1 Security Clearance as a minimum.
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- NV2 Security Clearance highly regarded.
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Why Join Us? nn
- Support critical Defence and national security platforms.
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- Work across a diverse and modern technology stack.
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- Join a collaborative team of highly skilled technical professionals.
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- Contribute to the ongoing evolution of secure ICT services and enterprise applications.
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- Gain exposure to cloud optimisation, automation, and modernisation initiatives within one of Australia's most secure technology environments.
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📌 Level 3 SME (Harman)
🏢 Showtime Consulting
📍 Harman