Job Description

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Porepunkah Pub is seeking an experienced hospitality leader to join our team as Second-in-Charge (2IC). This is a senior, hands‑on operational role working closely with the Venue Manager to run the venue day‑to‑day and to build a positive, professional, high-performing team. We are looking for someone who is confident leading a team, comfortable making decisions during busy service, and willing to be hands‑on across all areas of the venue when required.

Key responsibilities n

Support the Venue Manager with the day‑to‑day running of the pub and take charge of venue operations when the Venue Manager is unavailable or off‑site.

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Provide strong leadership and direction to front‑of‑house, bar and other operational team members.

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Lead shifts and ensuring services are organised, efficient and delivered to a consistently high standard.

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Support staff during busy service periods and step into operational roles when required.

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Maintain high standards of customer service, presentation, cleanliness and professionalism throughout the venue.

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Support the Venue Manager with staff supervision, training, development and performance expectations.

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Help create a positive workplace where team members feel supported while also being held accountable to expected standards.

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Ensure staff understand their roles and responsibilities during each shift.

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Support opening and closing procedures and ensure all required operational tasks are completed correctly.

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Assist with cash handling, till reconciliation and end‑of‑day procedures where required.

About you n

Previous hospitality experience, ideally in a busy, high-volume venue (essential)

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Strong leadership, people‑management and communication skills (essential)

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Strong understanding of customer service and venue operations (essential)

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Ability to confidently lead a team during busy periods (essential)

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Strong problem‑solving and decision‑making ability (essential)

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Ability to remain calm and professional under pressure (essential)

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Reliable, organised and able to work independently (essential)

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Willingness to work across different areas of the venue when required (essential)

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Current RSA or willingness to obtain all required certifications before commencing relevant duties (essential)

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Prior experience in bar operations, front‑of‑house supervision, restaurant management, kitchen leadership or broader venue management (desirable)

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This is a casual position with part‑time or full‑time growth opportunity.

About us n

At Porepunkah Pub, we want our leadership team to help build a workplace that reflects the values identified by our team: Hardworking, Resilient, Humble, Selfless, Driven, Authentic, Genuine, Caring, Supportive, Solid, Funny, Dedicated and Respectful.

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📌 Assistant Venue Manager (Porepunkah)
🏢 The Porepunkah Pub
📍 Porepunkah