Job Description

n

Opportunity to elevate your career with an industry leading, award winning business offering purpose driven work, meaningful organisational values, an inclusive culture & curiosity for new ideas, innovation & growth.

So many reasons to CHUse CHU! n

We're Australia's first and leading Strata Underwriting agency, with a commitment to leading the way in our industry, through focusing on Artificial Intelligence & Technology, Diversity & Inclusion and Environmental Sustainability.

All about CHU n

CHU is part of the Steadfast Group; a top 200 ASX-listed company with $9.8 billion in total billings. As the market leader we protect over 100,000 residential strata properties across Australia, with almost half a trillion value insured. We are multi-award winners: back-to-back winners of the Underwriting Agency of the Year Award & Claims Team of the Year 2024, plus Excellent in Environment, Social and Governance Change winners for 2024.We are proud to be an award-winning underwriting agency and our goal is to continue to put people, planet, partnership and prosperity at the heart of what we do.

Working with CHU n

When you join CHU, you will join a friendly and supportive team who are committed to your wellbeing and engagement. We want you to enjoy your work each day and derive satisfaction from being part of a cooperative organisation and culture. To support and reward you, we offer:

n

n
- Work where suits you best - we are proud of our leading, inclusive and flexible hybrid work model
n
- Real connection and interaction - we offer regular Company wide team & ConnecCHUn Days
n
- Hard work deserves recognition - competitive salary packaging and annual bonus scheme
n
- Grow your future savings - employer matched superannuation contributions
n




- Take the stress out of the unexpected - access up to 4 extra flexible paidleave days for life's ups and downs
n
- Celebrate the joy of parenthood - 18 weeks paid parental leave
n
- We support your charitable work - access to a paid volunteer day each year
n
- Cut your monthly costs - paid SCI, Life Insurance and Travel Insurance
n
- Grow with us - professional development and study assistance and study leave
n
- Support when you need it most - extensive health and wellbeing initiatives
n
- Diversify your experience - Work and Travel Adventure Program, Career Breaks
n
- Family first - CHU are accredited as aFamily Inclusive Workplace 2022/28
n
- You can be you - CHU are recognised as an Inclusive Employer 2025/28by the Diversity Council Australia
n

n

For further information, head to the benefits section of our careers page.

What your new job looks like n

Day to day you will be managing a portfolio of large loss work, using your technical skills and expertise to collaborate with specialists and drive a timely outcome and settlement. The Senior Loss Adjuster will also help to develop the expertise and knowledge of the broader team.

n

n
- Prior experience in handling large personal lines and commercial lines losses with exposure up to $500K
n
- In-depth knowledge of property and construction, conducting thorough and detailed site inspections
n
- Experience in scoping and estimating large loss exposures
n
- Ability to prepare accurate, clear, thorough and concise reports in a timely manner to progress claim
n




- Ability to coordinate with lead adjusters/managers on pending claim files requiring additional investigation
n
- Prior experience in negotiating settlements with insured in accordance with recommended best practices guidelines and limits of authority
n
- Provide coaching and mentoring to develop the skill set of the broader team
n

We'd love to meet you... n

Especially if you can talk to us about your:

n

n
- Relevant tertiary qualifications or equivalent knowledge
n
- Minimum of 5 years of property claims handling experience (including strata) / 5 years Loss Adjusting
n
- Experience with commercial and catastrophe claims
n
- Research and investigative abilities; negotiating, conflict resolution and persuasive abilities
n
- Superior verbal and written communication skills, including large-group presentation skills
n
- A full driver's licence and ability to be mobile with travel.
n
- AICLADiploma in Loss Adjusting or qualifications attained through ANZIIF
n
- Thorough knowledge of commercial and residential construction industries
n
- Knowledge of property claims law and jurisdictional issues
n

Our commitment to you n

At the heart of CHU's company culture is recognition of the value our team members bring to the workplace through their individual backgrounds, culture, strengths, creativity, ideas,shared experiences and access to a flexible work environment.

n

Every applicant is assessed on what they can contribute to CHU and how they as individuals can enrich our workplace both now and in the future.

n

We are a neuro-inclusive and disability aware employer and encourage applicants to openly request any adjustments they need.

n

We are committed to creating a psychologically safe recruitment experience.

n

#J-18808-Ljbffr

📌 Senior Loss Adjuster - ACT (Harman)
🏢 CHU Underwriting Agencies
📍 Harman