Job Description

Our multi national client is looking for a Customer Service Officer to work within the Administration/Customer service team, in the Chemical industry.

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MUST HAVE GOOD EXPERIENCE USING SAP SOFTWARE PROGRAMS, this is not a call centre role.

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This frontline position aims to ensure the prompt and effective response to customers' requests and orders with the objective of exceeding the customers' expectations at all times.

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This is an ongoing full time casual role, on site -Monday to Friday 38 hours per week, with the possibility of becoming a permanent role.

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Carry out customer service functions of order taking and processing and assisting customers, both internal and external with queries in a prompt and courteous manner;

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Receive phone calls and handle clients/customers questions, queries and/or problems;

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Data entry of information / sales orders;

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Generate purchase orders;

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Follow up on customer payments.

The Successful Applicant will have: n

Excellent working knowledge of SAP

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Proven customer service abilities (not just call centre experience)

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Computer literacy (particularly excel)

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Excellent communication and interpersonal skills

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Planning and organisation skills

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Ability to work unsupervised and independently

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Enthusiastic and "can do" attitude

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Proven ability to handle pressure

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Only applicants that have SAP experience, a minimum of 3 years customer service experience and a stable work history needapply.

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You will also be required to request pricing for raw materials and raise purchase orders

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To be successful you will have an solid manufacturing industry knowledge and previous demand planning exposure.

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Our client is looking for a person who can fit in with minimal training.

Must have Australian citizenship or be a permanent resident n

Only shortlisted applicants will be contacted

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📌 Customer Service SAP Admin (Melbourne)
🏢 seek.com.au
📍 Melbourne