Job Description

Joinus at Accor,wherelife pulseswithpassion! About Mr. Good Guy n

Situated in the heart of Devonport’s city centre, Mr. Good Guy invites you to embark on a culinary journey through the vibrant flavours and enticing aromas of Southeast Asia. With a fun and relaxed share-style menu, Mr. Good Guy’s playful vibe will give you those good time feels and transport you to the sizzle, sounds and vibrant aromatics of Asia.

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Hospitality isaworkofheart. Joinus andbecomeaHeartist®.

Job Description n

This is an exciting opportunity for a food and beverage professional with strong leadership skills, a passion for guest service and a sound understanding of operational and financial performance.

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Reporting to our Food & Beverage Manager, the Assistant Food & Beverage Manager will help lead the day-to-day operation of Mr. Good Guy and support the hotel’s other F&B; services. This hands-on role focuses on developing the team, delivering great guest experiences, maintaining service standards and managing stock and costs.

About the job… n

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- Lead daily operations at Mr. Good Guy, supporting the team on the floor and ensuring consistently friendly, professional and efficient service.
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- Support the hotel’s other food and beverage services, including the bar and lobby lounge, conference room, room service and minibar.
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- Coach, train and motivate team members, building their confidence, product knowledge and service skills.
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- Assist with recruitment, induction, performance reviews and ongoing team development.
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- Support rostering, verify team member time records and monitor staffing levels to meet business needs and manage wage costs.
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- Monitor beverage costs, stock levels and ordering requirements, completing monthly beverage stocktakes and timely reporting.
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- Assist with monitoring departmental budgets,



controlling costs and identifying opportunities to increase revenue and profitability.
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- Ensure responsible service of alcohol practices, licensing requirements, food safety and workplace health and safety standards are maintained.
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- Oversee opening and closing procedures, cash handling, till balancing and the accurate operation of point-of-sale systems.
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- Maintain a clean, safe and welcoming workplace, ensuring equipment is well cared for and maintenance needs are reported promptly.
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- Respond to guest enquiries and complaints with professionalism, using feedback to improve service and guest satisfaction.
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- Deliver on the Novotel service promise and recognise our Accor Live Limitless loyalty members.
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- Run regular team briefings and work closely with other departments to support smooth hotel operations.
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- Take responsibility for the food and beverage department in the absence of the Food & Beverage Manager.
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- Work a rotating roster, including early mornings, afternoons, evenings, weekends and public holidays.
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Qualifications About you… nn
- Previous experience in a food and beverage leadership role, ideally within a hotel or busy restaurant environment.
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- A hands-on leadership style, with experience coaching, motivating and developing teams to deliver excellent service.
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- Experience creating rosters, managing wage costs and matching staffing levels to business needs.
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- Sound understanding of beverage stock control, stocktakes,



cost management and departmental financial performance.
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- A passion for food, wine and hospitality, with the ability to build strong product knowledge within your team.
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- A calm, professional approach to guest complaints, conflict resolution and team performance.
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- Strong communication and organisational skills, with the ability to build positive relationships across departments and with guests and suppliers.
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- Confidence using operational reports and guest feedback to identify opportunities to improve service and profitability.
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- Excellent attention to detail and the ability to prioritise competing demands while supporting a busy team.
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- Strong computer skills; experience with Micros Simphony, Order Up, Purchase Plus and Opera Cloud is an advantage.
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- A current RSA certificate valid in Tasmania; First Aid certification is desirable.
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- Flexibility to work a rotating roster, including early mornings, evenings, weekends and public holidays.
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- Current working rights in Australia are essential. Sponsorship is not available for this position.
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Additional Information What is in it for you? nn
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
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- Family & Friends Discounts - Available on a range of accommodation, services, and events for those who mean the most to you
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- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
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- “Learn Your Way” with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training
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- Be part of a dynamic hotel environment with a supportive and fun team
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- Recognition of service anniversaries and Accor Tenure Milestones.
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📌 Food And Beverage Assistant Manager (Adelaide)
🏢 Nearheal
📍 Adelaide