Senior Service Delivery Manager - AI-Driven MSP Growth (Melbourne)

Senior Service Delivery Manager - AI-Driven MSP Growth (Melbourne)

06 Oct
|
ExcellenceIT
|
Melbourne

06 Oct

ExcellenceIT

Melbourne

Job Description

Excellence IT, a Melbourne MSP, seeks a Service Delivery Manager to join the leadership team. You’ll own service delivery across Managed Services and projects, lead a five-person team with plans to grow to ten, and keep the queue clean while improving processes with an AI layer.

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You’ll work from Scoresby and use tools like Kaseya, Autotask, Datto RMM, and IT Glue to drive efficiency. A genuine seat at the table and pathway to ownership are offered.

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📌 Senior Service Delivery Manager - AI-Driven MSP Growth (Melbourne)
🏢 ExcellenceIT
📍 Melbourne

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