Job Description
Are you an experienced medical administration skilled looking for a rewarding role in a specialist private practice where you can truly make an impact?
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We are seeking a highly organised and proactive Practice Co-ordinator to oversee the day to day operations of a busy specialist practice. This is a diverse and autonomous role suited to someone who enjoys managing patient journeys, coordinating clinical and administrative functions, and ensuring exceptional service delivery.
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This position offers flexibility and could suit an experienced Practice Manager, Medical Receptionist, Practice Co-ordinator or Healthcare Administrator seeking casual, part time, full time or job share arrangements.
About the Role n
As the Practice Co-ordinator, you will be responsible for the smooth operation of the practice, supporting both patients and the specialist clinician while ensuring a professional, caring and efficient experience for all stakeholders.
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Key responsibilities include:
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Managing daily practice operations and workflows
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Coordinating patient appointments, surgery bookings and patient communications
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Managing incoming calls, emails and correspondence
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Liaising with hospitals, anaesthetists, allied health providers and external stakeholders
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Processing patient accounts and outstanding invoices
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Managing Medicare, MBS and private health fund billing
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Reviewing and resolving health fund claim exceptions
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Maintaining accurate patient records and data security
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Supporting quality improvement and compliance activities
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Monitoring practice systems and identifying opportunities for improvement
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About You n
To be successful in this role, you will bring:
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Previous experience working within a specialist medical practice, private hospital workplace, or healthcare administration role
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Strong knowledge of:
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Medicare billing and MBS item numbers
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Private health fund claiming processes
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Patient billing and account management
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Medical administration and practice workflows
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The ability to work independently and confidently when the specialist is consulting, operating or off-site
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Exceptional organisational and time management skills
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Strong communication skills and a professional, compassionate approach to patient care
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Excellent computer skills and confidence using practice management software and Microsoft Office
Desirable n
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Experience using Gentu practice management software
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Experience coordinating surgical lists and hospital bookings
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Understanding of quality improvement, accreditation and compliance requirements within healthcare settings
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What We Offer nn
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Flexible employment arrangements (casual, part-time, full-time or job share)
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Supportive and professional working environment
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Opportunity to work closely with an experienced specialist clinician
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Diverse and autonomous role with genuine responsibility
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Competitive remuneration based on experience
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#J-18808-Ljbffr
📌 Practice Co-ordinator (Sydney)
🏢 Avant
📍 Sydney