Job Description

Job Description n

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- Coordinate and manage on-site event staff; ensuring each staff member is trained in their duties whether it is validating tickets, guaranteeing all staff goes through Fever policies.
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- Operations of the events: n n
- Inventories: manage and control all devices used in the event (PDAs, computers, POS etc)
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- Validation: control the validation system and devices (Fever Partners App)
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- Flow: control flow of people throughout the entire experience avoiding bottlenecks, crowding and controlling queues
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- Onsite payment devices and accounts - F&B;/Merch
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- Handle onsite customer complaints, provide appropriate solutions and alternatives within the time limits.
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- Follow communication procedures, guidelines, and policies
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- Take the extra mile to engage customers
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- Daily reporting to Fever Managers about the status of the event; including both the pre and post event findings and feedback, onsite incidences etc
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- Point of contact between partner/production/onsite staff and Fever. The Onsite Coordinator will represent Fever Brand onsite and should know everything related to our Culture, Brand and Policies.
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About the Employer n

We're Fever, the world's leading tech platform for culture and live entertainment.

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Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.

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Every month, our platform inspires over 300 million people in +55 countries (and counting)



to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

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Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

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To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

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Ready to be part of the experience?

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Now, let's discuss this role and what you will do to help achieve Fever's mission.

About the Candidate n

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- Fluency in English
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- Excellent face-to-face communication skills
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- Highly organized and efficient; time management skills are key
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- A problem-solver with the ability to think strategically and efficiently when faced with on-site issues
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- Willing to learn from mistakes and give feedback on ways of improving the experiences
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- Cooperative approach and willing to get hands dirty and work on all required events tasks
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- Be decisive and organized
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- Love being part of a dynamic team in a growing company
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Work Environment nn
- Opportunity to have a real impact in a high-growth global category leader
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- 40% discount on all Fever events and experiences
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- Private Health insurance
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- Responsibility from day one and professional and personal growth
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- Great work environment with a young, international team of talented people to work on!
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📌 Onsite Coordinator (Melbourne)
🏢 Everi Pty
📍 Melbourne