Job Description

The Receptionist is the first point of contact for clients, visitors, suppliers and staff. The role is responsible for providing a qualified, welcoming and efficient reception service, supporting day-to-day office administration, and helping ensure enquiries and appointments are handled promptly and accurately.

Key responsibilities n

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- Welcome clients, visitors, suppliers and staff and provide clear assistance on arrival
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- Answer incoming phone calls, take accurate messages and direct enquiries to the appropriate person or department
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- Manage visitor sign-in processes and ensure reception areas are tidy, safe and professionally presented
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- Coordinate meeting room bookings, appointments and visitor requirements
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- Receive and distribute incoming mail, deliveries and courier items
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- Monitor general email inboxes where required and direct enquiries appropriately
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- Maintain accurate records of messages, bookings and visitor information
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- Collect and collate tax invoices and enter corporate credit card transactions
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- Ensure complete records are entered into the company CRM and maintain accurate data
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- Support office presentation by keeping reception, meeting rooms and shared areas organised
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About you nn
- Certificate III or IV in Business Administration, Customer Service or a related field is desirable
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- Current driver's licence is desirable
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- Previous experience in a receptionist, customer service, administration or front-desk role is desirable
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- Experience using phone systems, email, Microsoft Office and general business systems
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- Professional, friendly and confident communication style
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- Strong attention to detail and accuracy
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- Ability to manage competing priorities in a busy front-office environment
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- Reliable, punctual and well presented
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- Ability to handle confidential information with discretion
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📌 Receptionist (Charles Sturt University)
🏢 Wagga Trucks
📍 Charles Sturt University