Job Description

Business Services Coordinator

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Full Time – fixed term 8month contract

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70k per annum plus super

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- Full-time, Monday to Friday role - Enjoy your weekends!
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- Corporate environment with easy access to the CBD
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- Lead and develop your team at a prestigious corporate site
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At Rapport we believe that every guest experience should be unique. We are specialists in providing a range of fully managed front and back-of-house guest services including reception and concierge. Our ambassadors key focus is to

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ensure our clients and guests enjoy a remarkable experience; anticipating their needs – even before they do, saving precious time and enhancing the guest experience.

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Reporting to the Facility Supervisor, you will play a key role in supporting the delivery of services for Accenture across all aspects of the Integrated Facilities Management (IFM) contract.

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As the first point of contact for all visitors to the client organization, this role is essential in ensuring a seamless and exceptional Accenture client experience

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You will work collaboratively to oversee various responsibilities, including client and staff bookings, meetings, audio-visual (AV) requirements, events, and daily catering needs.

THE POSITION n

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- Act as a key point of contact for clients, fostering robust relationships and delivering exceptional customer service
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- Coordinate workplace services including meeting rooms, events, catering, and visitor management
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- Manage day-to-day facilities requests,



liaising with contractors and service providers to ensure prompt resolution
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- Oversee workplace presentation standards, ensuring a professional, safe, and welcoming environment at all times
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- Complete reporting, audits, and administrative tasks with accuracy and attention to detail
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- Work collaboratively with internal teams and stakeholders to drive an outstanding workplace experience
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THE PERSON nn
- Passionate about delivering exceptional customer service and creating positive experiences for clients, visitors, and colleagues
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- Strong communicator with excellent interpersonal, verbal, and written communication skills, able to engage confidently with stakeholders at all levels
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- Highly organised with the ability to manage competing priorities, meet deadlines, and thrive in a fast-paced environment
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- A proactive problem solver with a solutions-focused mindset and a natural ability to identify opportunities for improvement.
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- Collaborative, adaptable, and able to work both independently and as part of a team while using sound judgement to prioritise workloads.
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- A current First Aid Certificate, or the willingness to obtain one prior to commencement, is required
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- Ability to provide a National Police Check and hold a current RSA Certificate, or be willing to obtain both prior to commencement
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THE BENEFITS nn
- Competitive salary with growth opportunities
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- Comprehensive benefits package
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- Opportunities for recognition and career development
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- Supportive work culture committed to teamwork and innovation
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📌 Business Services Coordinator (Melbourne)
🏢 Compass Group Pty
📍 Melbourne