Job Description

The Head of Talent & Workforce Capability is responsible for leading Mercy Community’s talent acquisition, workforce planning, organisational development and learning and development functions, ensuring the organisation attracts, develops and retains a skilled, capable and mission-aligned workforce. Reporting to the Chief People Officer, the role leads a small team of talent and capability specialists to deliver contemporary, evidence-based practices that respond to the current and future workforce needs of Mercy Community’s aged care, family and youth services. The role partners closely with service and operational leaders, People & Culture colleagues and the Executive Leadership Team to build organisational and leadership capability, support workforce planning through regulatory and sector change, and embed a strong learning and development culture across the organisation.

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You will:

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Lead talent acquisition, recruitment and onboarding strategies across Mercy Community.

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Drive workforce planning, succession planning and capability development.

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Lead organisational development, leadership development and change initiatives.

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Provide strategic oversight of learning, development, mandatory and clinical training.

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Lead Mercy Community's participation in the Pacific Australia Labour Mobility (PALM) scheme, including workforce recruitment, compliance and worker wellbeing.

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Provide workforce insights and advice to the Chief People Officer and Executive Leadership Team.

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Build strong partnerships with operational and service leaders to respond to changing workforce, regulatory and sector requirements.

About youn

You will bring:

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Significant senior experience across talent acquisition, workforce planning, organisational development and/or learning and development.

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Experience leading a multi-disciplinary People & Culture team.

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Strong strategic thinking, stakeholder management and influencing skills.

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Experience developing workforce, capability and learning frameworks in a complex organisation.

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Knowledge of aged care, health or community services and relevant regulatory environments, or the ability to quickly build this knowledge.

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Experience with the PALM scheme or other sponsored workforce pathways.

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Excellent communication, reporting and analytical skills.

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A relevant tertiary qualification in HR, organisational psychology, business or a related discipline.

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A postgraduate qualification and experience in aged care, health or community services will be highly regarded.

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Why Mercy Community

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Mercy Community is a Catholic not-for-profit that provides a wide range of services supporting families, young people and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

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Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

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- Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
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- Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
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- Provide you and your immediate family free, qualified and confidential counselling services including specialised First Nations counsellors
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- Free annual influenza and/or other vaccination reimbursements
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We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.

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Mercy Community Services is a Circle Back Initiative Employer and commit to respond to every applicant.

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📌 Head of Talent & Workforce Capability (Brisbane)
🏢 Apply Now!
📍 Brisbane