06 Oct
|
Regen | 115
|
Sydney
06 Oct
Regen | 115
Sydney
Job Description
Founding Club Manager - Pre-Opening Luxury Wellness Club n
REGEN is a new private longevity and peak-performance club being developed in the Sydney CBD, targeting an opening in January 2027.
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Combining advanced recovery technology, health insights and premium hospitality, REGEN will provide services including cryotherapy, hyperbaric oxygen, red-light therapy, sauna, thermal bathing, float therapy, compression, massage, body scanning and clinician-led treatments.
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REGEN is not a traditional gym, medical clinic or day spa. It is being designed for executives, professionals and people who want to perform, recover and age better.
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The doors have not opened yet. The fitout, equipment, systems, operating procedures, membership base and team are all currently being developed.
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We are looking for the person who can bring these elements together and turn the concept into an exceptional operating club.
About REGEN n
REGEN is a new private longevity and peak-performance club being developed in the Sydney CBD, targeting an opening in January 2027.
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Combining advanced recovery technology, health insights and premium hospitality, REGEN will provide services including cryotherapy, hyperbaric oxygen, red-light therapy, sauna, thermal bathing, float therapy, compression, massage, body scanning and clinician-led treatments.
n
REGEN is not a traditional gym, medical clinic or day spa. It is being designed for executives, professionals and people who want to perform, recover and age better.
n
The doors have not opened yet. The fitout, equipment, systems, operating procedures, membership base and team are all currently being developed.
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We are looking for the person who can bring these elements together and turn the concept into an exceptional operating club.
The opportunity n
The Founding Club Manager will be REGEN’s first senior operational appointment.
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You will work directly with the Founder during the pre-opening period and take ownership of launch planning, systems, staffing, founding memberships, training and operational readiness.
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You will not be inheriting an established team or finished operating manual. You will help build both.
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Once the club opens, you will lead its daily operation,
commercial performance, people and member experience.
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This is a hands-on leadership position for someone who enjoys building, solving problems and taking genuine ownership.
Before opening, you will n
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- Create and manage the complete pre-opening plan.
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- Provide operational input into the club layout, equipment placement and member flow.
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- Coordinate operational requirements with designers, contractors, suppliers and equipment providers.
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- Implement membership, booking, payment, reporting and communication systems.
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- Help develop the membership structure, founding-member offer and launch campaign.
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- Lead founding-member acquisition and corporate partnerships with direct support from the Founder.
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- Design the complete member journey, from first enquiry and onboarding through to ongoing progress reviews.
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- Recruit, roster and train nurses, member-experience staff and operational support.
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- Develop operating procedures, service standards, safety processes and opening checklists.
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- Coordinate equipment commissioning, staff training and operational testing.
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- Conduct full rehearsals of every member experience before opening.
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- Ensure the club is commercially and operationally ready to receive members.
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Once open, you will nn
- Lead the daily operation of a premium, multi-service wellness club.
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- Deliver a highly personalised and consistent member experience.
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- Own membership sales, retention, engagement and revenue performance.
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- Manage staffing, rostering, training, payroll controls and team performance.
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- Oversee budgets, expenses, suppliers and management reporting.
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- Maintain exceptional presentation, cleanliness and service standards.
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- Work closely with nurses, clinical advisers and external providers.
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- Ensure privacy, safety, consent and compliance requirements are followed.
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- Monitor equipment performance, maintenance and service availability.
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- Resolve member concerns quickly, professionally and discreetly.
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- Build a strong club culture and genuine member community.
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- Report performance, risks and opportunities directly to the Founder.
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About you n
You are commercially capable, highly organised and naturally good with people.
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You understand that luxury is created through attention, consistency and anticipation - not simply expensive finishes.
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You will ideally have:
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- At least five years’ experience in senior club, venue or operations management.
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- Experience in premium wellness, private clubs, luxury hospitality, boutique fitness, allied health or a comparable member-based business.
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- Previous involvement in opening a new venue, club or business.
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- Demonstrated responsibility for revenue, budgets, staffing and operating results.
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- Strong membership sales, retention and relationship-management experience.
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- Experience creating procedures and bringing structure to a growing operation.
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- Confidence implementing booking, payment and reporting systems.
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- Excellent personal presentation and attention to detail.
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- The ability to remain calm and accountable in a fast-moving pre-opening environment.
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- Full Australian working rights.
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A clinical qualification is not required. Experience working with clinicians or within a regulated health or wellness environment would be advantageous.
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This is an in office role requiring some early mornings, evenings and weekends, particularly around launch and during the club’s establishment period.
Remuneration and benefits n
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- Base salary of up to $100,000 , depending on experience.
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- Up to $20,000 first-year performance bonus , linked to opening readiness, membership growth, member retention, service quality and budget performance.
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- Complimentary REGEN membership in accordance with the staff membership policy.
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- Direct involvement in building a new premium Australian wellness brand.
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- Genuine opportunity to progress into broader operational leadership as REGEN expands.
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📌 Founding Club Manager - Pre-Opening Luxury Wellness Club (Sydney)
🏢 Regen | 115
📍 Sydney