Job Description

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Role: Senior ServiceNow Developer - Multiple role

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Type: Full time – Perm or Contract

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Location: Remote within AU

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Status: Valid visa, open to sponsor

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Skills: ServiceNow ITOM, Discovery, Event Management, Service Mapping, CMDB, CSDM, Patterns & Probes, Incident/Change Management, ServiceNow Integration

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Experience: 8–10 years ServiceNow (10+ years total IT)

Requisites: n

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- Solid hands-on experience in ServiceNow ITOM or ITSM , particularly Discovery, Event Management, and Service Mapping .
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- Design and implement Service Mapping solutions for business-critical services and integrate with CMDB .
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- Develop and customize patterns, probes, and sensors to improve service visibility and dependency mapping.
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- Troubleshoot mapping issues and optimize discovery processes for accuracy and performance.
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- Ensure Service Mapping supports Event, Incident, Change, and Problem Management workflows.
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- Handle escalations, participate in stakeholder meetings, and drive solution-focused decisions.
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- Strong communication and collaboration skills with client stakeholders.
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Interested? Please apply, thanks for your interest and time.

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📌 Senior ServiceNow Developer (Melbourne)
🏢 FR Consultancy
📍 Melbourne