We are looking for an enthusiastic, organised and people-focused Practice Manager to join our established dental practice.
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This is a hands-on position that would suit someone with previous reception or dental experience who has developed some leadership skills and is ready to take the next step in their career.
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You won't be sitting behind a desk all day - a large part of this role is working alongside the team on reception , assisting patients, answering phones, managing appointments and supporting the smooth running of the practice. Alongside these day-to-day responsibilities, you'll have the opportunity to develop your leadership and management skills and take ownership of various aspects of practice operations.
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About the role
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Working alongside a team, your role will include:
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- Providing friendly and professional reception and patient care
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- Answering phones, managing appointments and assisting with patient enquiries
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- Treatment coordination and supporting patients through their treatment journey
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- Supporting and guiding the reception and clinical team
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- Assisting with staff training, development and performance
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- Ordering stock and coordinating laboratory work
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- Assisting with accounts, reporting and practice administration
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- Maintaining practice policies, procedures and compliance
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- Identifying opportunities to improve systems and the patient experience
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- Working closely with the dentists and practice owner to keep the practice running smoothly
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About you
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This role would suit someone who is ready to take the next step in their career .
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You may currently be working as a senior receptionist, dental receptionist, team leader, coordinator or in another customer-focused role and be looking for an opportunity to develop your leadership and management skills.
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We're looking for someone who is:
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- Confident and friendly with patients
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- Highly organised and reliable
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- Comfortable working in a busy environment
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- Able to take initiative and make decisions
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- Comfortable providing direction and support to a team
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- Keen to learn and develop
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- Happy to be hands-on and involved in reception duties
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- Passionate about providing an excellent patient experience
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Dental experience is highly advantageous, but we are also open to the right person with robust reception, administration and leadership experience.
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You'll be joining an established, close-knit and supportive team where you'll have the opportunity to learn, grow and genuinely make the role your own.
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This is a excellent opportunity for someone who has some leadership experience and wants to build on it .