Job Description

Support frontline administration across busy Emergency Departments Work alongside multidisciplinary teams across two hospital sites Build your skills in a quick-paced and rewarding healthcare environment Make a difference at the frontline by managing patient administration, records and support services across busy Emergency Departments. Employment Type: Permanent Part Time Position Classification: Administration Officer Level 3 Remuneration: $37.27 - $38.44 per hour Hours Per Week: 20 Location: Blacktown & Mt Druitt Hospitals Where you'll be working Join the Emergency Department teams at Blacktown and Mount Druitt Hospitals, providing professional, responsive and high-quality administrative support in a fast-paced healthcare environment. You’ll be part of a team where accuracy, communication and teamwork directly contribute to a positive patient experience and effective clinical care.

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- Support busy Emergency Departments across both Blacktown and Mount Druitt Hospitals
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- Work closely with nursing, medical, clinical and administrative teams
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- Be part of a dynamic environment where priorities can change quickly
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- Build your healthcare administration experience across a diverse range of services
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- Contribute to a professional, respectful and patient-focused team culture
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What you’ll be doing As an Emergency Department Administration Officer, you’ll provide high-level administrative and frontline support, ensuring patients, clinicians and stakeholders receive accurate and timely service.

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- Register and update patient information accurately using iPM and FirstNet
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- Manage admissions, medical records, data entry and associated documentation
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- Provide professional communication and support to clinical teams and internal and external stakeholders
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- Manage cash handling, receipting and daily cash balancing in accordance with LHD procedures
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- Provide administrative and switchboard support, including responding to MET calls, codes and alarms when required
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Previous applicants need not apply.

Requirements n

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- Extensive experience in an administrative role, with demonstrated experience in exceptional customer service skills the ability to maintain strict confidentiality.
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- Demonstrated superior verbal, written, negotiation and interpersonal communication skills and effective communication with all levels of a large organisation.
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- Demonstrated organisational skills with proven ability in accuracy, initiative and flexibility.
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- Demonstrated knowledge and competency in the use of IT applications including Microsoft Office and data information skills.
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- Ability to work autonomously and actively participate within a multidisciplinary team.
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- Ability to multitask and handle unexpected matters when they arise in a professional & courteous manner
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- Ability to work a 24/7 rotating roster
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Requisition ID: REQ

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Applications Close: 30 September 2026

Need more information? n

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- Find out more about applying for this position.
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- Review the detailed Position Description for insights into role requirements and criteria.
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- Explore the selection process, employment checks, outcomes and notifications.
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- For inquiries about the role, contact Di Lyons on
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People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

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Aboriginal and/or Torres Strait Islander people are encouraged to apply.

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Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit .

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Blacktown hospital car parking allocation model is changing. There is a managed waitlist for parking for new staff commencing at Blacktown Hospital. This does not apply to staff with a disability parking permit. Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

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📌 Emergency Department Administration Officer (Sydney)
🏢 Western Sydney Local Health District
📍 Sydney