Pepper Money Limited is hiring a Team Leader – Customer Service in a permanent role. You will lead and coach a team of Customer Service Specialists to deliver exceptional customer experiences while maintaining service levels and regulatory compliance.
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You will drive continuous improvement, manage escalations, and collaborate with stakeholders across the business to achieve shared outcomes. Weekend roster will be required. Hybrid working options supported.
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📌 Customer Service Team Leader - Hybrid, Growth & Impact (Sydney)
🏢 Pepper Money
📍 Sydney
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