PropertyMe is Australia’s leading real estate platform seeking a Customer Success qualified to drive retention, adoption and expansion across the customer base. You will work across health-score based triggers and lifecycle signals, not in fixed portfolios, to engage customers at scale with high impact.
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You will own retention, handle renewals and downgrades with empathy, and uncover growth opportunities by translating usage data into timely conversations that help property managers succeed.
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📌 Proactive Customer Success Lead: Retention & Growth (Sydney)
🏢 Property Me
📍 Sydney
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