Job Description

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An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!

Overview n

In this role, you will work closely with product managers, clients, and software development teams to define payment solutions, ensure compliance, and enhance our transaction processing capabilities. You will play a critical role in translating business needs into technical requirements while ensuring alignment with industry standards and best practices.

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You will also act as a Product Owner within the scrum team, managing the product backlog of requirements, priority and necessary clarification.

Responsibilities Payments & Industry Standards n

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- Act as the subject matter expert on card payments, with working experience on EMV and Card Not Present (Ecommerce) projects.
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- Provide expertise in payment protocols such as ISO 8583, NEXO ISO20022, and proprietary acquirer-specific messaging formats.
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- Understanding the transaction lifecycle across issuers, acquirers, processors, and merchants.
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- Familiarity with alternative payment options (e.g., digital wallets, BNPL etc.)
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- Familiarity with Fuel Fleet Cards & Loyalty Cards desired.
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- Work closely with scheme rules (Visa, Mastercard, AMEX, etc.), ensuring compliance with schemes such as EMV and PSD2/SCA regulations, PCI.
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Technical & API Integration nn
- Collaborate with development teams to design and document payment API specifications, ensuring seamless integration with third-party providers.
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- Define functional and non-functional requirements for payment processing applications, including authentication, authorization, and settlement flows.
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- Document user stories and requirements, process flows, UI and UX mockups
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- Work with tokenization, encryption, and security standards (PCI-DSS, 3DS, HSM, etc.)



to ensure secure transactions.
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Product & Stakeholder Engagement nn
- Partner with product managers to shape the payments roadmap and define requirements based on business needs and market trends.
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- Act as a liaison between clients, acquirers, and payment processors, understanding their needs and providing technical guidance.
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- Work within an Agile/Scrum environment, contributing to sprint planning, managing backlog refinement, and user story definition.
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- Take a lead role in showcasing functionality which is being developed to stakeholders, seeking early feedback
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- Collaborate with other Business Analysts and colleagues, providing training and understanding of the payments industry and TNS services.
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Qualifications n

Experience/Qualifications:

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- 5+ years of experience as a Business Analyst in the payments industry.
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- Experience working with protocols such as ISO 8583, NEXO, EMV, and alternative payment methods.
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- Experience working with acquirers, PSPs, and payment processors.
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- Hands-on experience with payment APIs, RESTful web services, and JSON/XML messaging.
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- Understanding of regulatory and compliance frameworks (e.g., PCI-DSS, PSD2, SCA).
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- Ability to write clear BRDs, functional specifications, and API documentation.
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- Manage and maintain the product backlog, working as a product owner within a scrum team.
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- Strong collaboration skills with cross-functional teams in an Agile workplace.
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If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

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TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

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📌 Payments Business Analyst (Sydney)
🏢 Transaction Network Services (TNS)
📍 Sydney