Job Description

Are you an experienced sales and customer service professional, a natural leader who knows how to build relationships, drive results and create a great club culture?

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Anytime Fitness Tarneit is looking for an ambitious and motivated Club Manager to take ownership of the club's sales, team performance, day-to-day operations and member experience.

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You'll work closely with the Regional Manager, General Manager and wider team to drive membership growth, support your staff and create a welcoming, energetic and high-performing fitness community.

ABOUT THE ROLE n

This is a hands-on leadership role combining sales, team leadership, member experience and club operations.

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Your responsibilities will include:

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- Lead the day-to-day operations of the club, ensuring a clean, welcoming, safe and professional environment
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- Drive lead generation, outreach, appointment bookings, walk-ins, club tours and membership enquiries
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- Manage the sales pipeline and convert enquiries and appointments into new memberships
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- Monitor and achieve monthly sales, membership and performance KPIs
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- Lead, coach and support the team's performance
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- Build strong relationships with members and create a welcoming, inclusive club community
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- Support local marketing, events and community initiatives to grow club awareness
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- Complete administrative duties and maintain accurate member records using club systems and databases
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WHAT WE'RE LOOKING FOR n

We're looking for someone who is proactive, organised, people-focused and comfortable being accountable for results.

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Ideally, you'll bring:

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- Proven experience across sales,



customer service and leadership, with management or team-leading experience highly regarded
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- A proven track record of working towards and achieving sales targets and KPIs
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- Confidence communicating with new people and building strong relationships
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- Excellent organisation, follow-up and time-management skills
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- The ability to lead, motivate and develop a team
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- Genuine passion for health, fitness and helping people
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- Positive, energetic and team-first attitud
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- Willingness to learn, grow and openly receive feedback
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- Previous fitness industry experience is highly regarded but not essential . We're looking for someone with the right combination of sales ability, leadership, accountability and attitude.
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WHAT WE OFFER nn
- Base salary plus superannuation
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- Uncapped commissions and bonuses that reward solid sales performance
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- Support and training from an experienced management team
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- Access to a wider network of Anytime Fitness staff and club owners with career development opportunities
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- Clear KPIs and performance expectations
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The club's staffed hours are:

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Monday–Thursday: 10:30am–7:00pm

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Friday: 9:30am–6:00pm

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Saturday: 9:00am–2:00pm

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This is a full-time position and requires flexibility across mornings, evenings and Saturdays as part of the club's staffed hours.

QUALIFICATIONS & REQUIREMENTS n

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- Previous sales or customer service experience
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- Management, leadership or team-leading experience
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- Current First Aid & CPR certification
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- Working with Children Check
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- Full Australian working rights
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📌 Club Manager (Melbourne)
🏢 ADLA Fitness
📍 Melbourne