06 Oct
|
DXC Technology
|
Harman
06 Oct
DXC Technology
Harman
Job Description
DXC Technology is seeking an ITSM Lead for a Canberra-based Federal Government account. You will own ITIL-based processes, drive governance, and lead a team to deliver consistent, efficient IT service management aligning with business objectives.
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You will establish and maintain a robust ITSM framework with explicit escalation paths, dashboards and KPI reporting, ensuring service quality and stakeholder satisfaction across the account.
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📌 Federal ITSM Lead: Governance, Incident & Change (Harman)
🏢 DXC Technology
📍 Harman