Job Description

Arlo Built is a growing outdoor living and construction business specialising in premium outdoor kitchens.

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We're building something special, and as the business continues to grow, we're looking for a switched-on Admin & Operations Assistant to join the team and help keep everything running smoothly behind the scenes.

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This isn't a traditional receptionist role.

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We're looking for someone highly organised, proactive and confident who can take ownership of the day-to-day administration of the business, keep our clients and jobs moving, and make sure nothing falls through the cracks.

Admin & Operations Assistant - Casual n

Arlo Built | Northern Beaches, Sydney

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Arlo Built is a growing outdoor living and construction business specialising in premium outdoor kitchens.

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We're building something special, and as the business continues to grow, we're looking for a switched-on Admin & Operations Assistant to join the team and help keep everything running smoothly behind the scenes.

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This isn't a traditional receptionist role.

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We're looking for someone highly organised, proactive and confident who can take ownership of the day-to-day administration of the business, keep our clients and jobs moving, and make sure nothing falls through the cracks.

The Role n

You'll work closely with the Director and the wider Arlo team across client communication, job administration, scheduling, accounts support and general business operations.

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Your responsibilities will include:

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Managing incoming enquiries and following up prospective clients

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Keeping our lead pipeline organised and up to date

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Booking and confirming client meetings and site visits

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Responding to emails and general client communication

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Assisting with quotes, invoices and progress claims

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Following up deposits and outstanding payments

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Maintaining job information, schedules and documentation

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Coordinating trades, suppliers and deliveries

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Keeping our project management system up to date

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Filing invoices, receipts and job documentation

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Assisting with Xero and general accounts administration

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Helping organise the Director's inbox, calendar and weekly priorities

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General office and administrative support

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Improving systems and processes as the business continues to grow

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Who We're Looking For n

The right person will be someone who genuinely enjoys being organised and getting things done.

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You'll ideally be:

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Extremely organised and detail focused

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Reliable and able to work independently

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Confident communicating with clients over phone and email

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Comfortable learning new software and systems

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Good at prioritising multiple tasks

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Proactive rather than waiting to be told what to do

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Qualified but personable

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Comfortable working in a growing small business where things move quickly

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Experience in construction, trades, project administration, office management or accounts would be highly regarded, but isn't essential if you're switched on and willing to learn.

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Experience with platforms such as Xero, Google Workspace, project management software or CRM systems would also be an advantage.

Hours n

This will initially be a casual position of approximately 15-20 hours per week , ideally spread across 2-3 days.

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There is flexibility around the exact days and hours for the right person.

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As Arlo Built continues to grow, there is strong potential for the role to grow with the business.

Why Join Arlo Built? n

Arlo isn't a massive corporate construction company.

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We're a small, ambitious team building a premium brand and doing things differently.

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You'll work directly alongside the owner of the business and have the opportunity to genuinely influence how the company operates as we grow.

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You'll have real responsibility, autonomy and the opportunity to make the role your own.

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Our goal is simple:

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Build an exceptional business, deliver an exceptional experience for our clients, and bring people together through the spaces we create.

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📌 admin (Sydney)
🏢 Arlo Built
📍 Sydney