Guest Experience Leader -- Front Office Mastery (East Kangaloon)

Guest Experience Leader -- Front Office Mastery (East Kangaloon)

06 Oct
|
The Gibraltar Bowral
|
East Kangaloon

06 Oct

The Gibraltar Bowral

East Kangaloon

Job Description

The Gibraltar Bowral Hotel in Bowral, NSW, is hiring a Front Office & Guest Experience Manager to lead the guest journey from arrival to departure. You will manage the Front Office, Reception and guest services, ensuring a warm, engaging atmosphere for all guests.

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You will champion guest satisfaction, coach and develop a high-performing team, and collaborate with Housekeeping, F&B; and Maintenance to deliver seamless service. A people-first mindset and ownership are essential.

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📌 Guest Experience Leader -- Front Office Mastery (East Kangaloon)
🏢 The Gibraltar Bowral
📍 East Kangaloon

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