Job Description

End User Computing Technical Officer (APS3) n

END USER COMPUTING ENGINEER / TECHNICAL OFFICER

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ID: LH-07980
Client: Australian Federal Police (AFP)
Experience Level: APS3 Equivalent
Location: Canberra, ACT
Working Arrangements: Primarily on-site – minimum 4 days per week
Estimated Start Date: 1 December 2026
Initial Contract: 12 months
Maximum Hours: 37.5 hours per week
Ability to obtain and maintain an AFPSecurity Clearance is required for this role.

Role Overview n

The AFP is seeking an experienced End User Computing Engineer / Technical Officer to support the delivery and ongoing management of a secure, up-to-date endpoint environment.

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The role has a strong focus on Microsoft Intune, Microsoft Entra ID, Mobile Device Management, Android devices and endpoint security , with responsibility for configuring, administering and supporting mobile and end-user computing services across the AFP environment.

Key Responsibilities n

The successful candidate will:

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- Design, configure and manage Android mobile devices using Microsoft Intune MDM .
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- Administer and support Microsoft Entra ID , including: n n
- Conditional Access.
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- Identity governance and protection.
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- Authentication policies.
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- Group and device management.
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- Role Based Access Control.
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- Manage Azure services supporting Intune, Entra ID and secure endpoint connectivity.
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- Configure application protection, device compliance and configuration policies.
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- Implement and maintain endpoint security controls and security baselines.
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- Troubleshoot technical issues across Intune, Entra ID, mobile devices and endpoint security.
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- Support secure connectivity, proxy services and managed endpoint internet access.
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- Maintain technical documentation, configuration records and operational procedures.
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- Work collaboratively with AFP technical teams and stakeholders.
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Essential Technical Experience n

Candidates must demonstrate strong hands-on experience across:

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- Microsoft Intune , including: n n
- Device enrolment.
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- Mobile Device Management.
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- Device compliance.
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- Application deployment.
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- Endpoint security.
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- Policy management.
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- Microsoft Entra ID , including: n

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- Conditional Access.
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- Identity Protection.
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- Authentication methods.
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- Device identity.
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- RBAC.
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- Application integration.
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- Administration and support of Android mobile devices .
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- Windows and Linux operating systems.
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- Endpoint and mobile device security.
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- Troubleshooting complex end-user computing and identity issues.
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Qualifications and Experience n

Candidates must have:

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- Relevant tertiary qualifications and/or industry certifications.
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- A minimum of five years' experience in a similar role .
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- Significant hands‑on experience administering Microsoft Intune and Microsoft Entra ID environments .
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- Strong written and verbal communication skills.
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- Demonstrated ability to work effectively within multidisciplinary teams and complex stakeholder environments.
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Essential Professional Capabilities n

Candidates should demonstrate:

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- Ability to achieve team objectives and deliver intended outcomes.
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- Ability to adapt to and support organisational and technical change.
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- Capacity to deliver the required services effectively.
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- Relevant experience successfully delivering similar end-user computing services.
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Location and Working Arrangements n

The role is based in Canberra, ACT and requires a minimum of four days per week on-site to support team and stakeholder engagement.

Candidate Profile n

This opportunity would suit an experienced End User Computing Engineer, EUC Engineer, Endpoint Engineer, Intune Engineer, Modern Workplace Engineer or Microsoft 365 Endpoint Specialist .

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The strongest candidates will bring deep practical experience across Microsoft Intune, Entra ID, Android MDM, endpoint security and identity management , combined with strong troubleshooting skills and experience operating within complex enterprise environments.

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📌 End User Computing Technical Officer (Harman)
🏢 Business Review Group
📍 Harman