Job Description

Receptionist / Administration Officer (Physiotherapy Clinics) n

Peak Physio is one of the region's most trusted providers of physiotherapy services. We’re currently seeking a part time or full-time receptionist to join our friendly team in New Lambton, with potential additional support across our other clinics.

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Hours: ~8:30am-5:00pm

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This role is suitable for candidates seeking longer-term employment as part of a stable, happy, positive, and committed team.

About the Role Your key responsibilities will be: n

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- Welcoming and building relationships with clients.
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- Managing clinician diaries and booking appointments.
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- Taking / managing payments (including from private health insurers, Medicare, NDIS, etc.).
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- Seeking treatment approvals from third parties and updating systems.
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- Communicating with multiple stakeholders - clients, insurers, doctors, etc.
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- Scanning, digital filing, and document management.
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- Reconciling of financial accounts and chasing overdue invoices.
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- Cleaning and tidying of the office.
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- Managing and ordering stock/supplies.
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- Assisting with various other related tasks.
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About You nn
- Friendly, personable, bubbly, and positive: You create a great first impression and can easily build rapport with clients of all ages and backgrounds.
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- Excellent communication: You're comfortable and capable liaising with various stakeholders by phone and email in a friendly and professional manner.
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- Sound computer skills: You're confident using gmail, microsoft office, booking management systems, etc. (or willing to learn!)
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- Diligent with exceptional time management: You pay attention to details and prioritise tasks well. You can manage comfortably in a fast-paced environment.
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- Reliable and trustworthy: You're someone the team can rely on. We value integrity above all else!
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Previous experience in physiotherapy or healthcare may be beneficial, but is not essential. Comprehensive training will be provided.

Learn More: #J-18808-Ljbffr

📌 Receptionist / Administration Officer (Physiotherapy Clinics) (Newcastle)
🏢 Peak Physio
📍 Newcastle