Job Description

About the Role

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We are seeking a Technical Business Analyst with 7–10 years of experience who can bridge the gap between business needs and technical solutions in enterprise-scale digital programs. The ideal candidate will have experience with Adobe Experience Manager (AEM/AEMaaCS) or equivalent enterprise Web Content Management (WCM) platforms, enabling them to translate complex requirements into actionable deliverables for development and governance teams.

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Key Responsibilities

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- Requirement Gathering & Analysis

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- Collaborate with business stakeholders, product owners, and technical teams to elicit, document, and validate requirements.

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- Translate business needs into functional specifications, user stories, acceptance criteria, and process flows .

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- AEM/WCM Expertise

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- Act as the functional SME for AEM/AEMaaCS (or equivalent WCM platforms such as Sitecore, Drupal, etc.).

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- Document and validate requirements for AEM components, templates, workflows, content fragments, and integrations .

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- Support governance initiatives including multi-brand setups, author enablement, and compliance-driven workflows .

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- Integration & Technical Liaison

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- Partner with architects and developers to ensure requirements align with enterprise integration patterns (e.g., CRM, DAM, Analytics, Identity, Payment Gateways).

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- Support API/microservices documentation, data mapping, and validation.

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- Governance & Documentation

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- Produce audit-ready documentation : BRDs, FRDs, traceability matrices, impact assessments, and Confluence-ready governance pages.

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- Ensure solutions meet compliance, scalability,



and performance standards.

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- Testing & Validation

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- Support QA/UAT teams with test case design, requirement traceability, and defect triage .

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- Validate AEM/WCM features against business scenarios and governance rules.

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nRequirements n

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- Must-Have : Prior experience working on Adobe Experience Manager (AEM/AEMaaCS) or enterprise WCM platforms.

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- 7–10 years of experience as a Business Analyst in digital platforms, eCommerce, or enterprise CMS environments .

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- Robust knowledge of Agile/Scrum methodologies , and backlog management tools (JIRA, Confluence).

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- Experience in functional documentation : BRDs, FRDs, user stories, acceptance criteria, process maps.

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- Familiarity with integration workflows (CRM, DAM, Analytics, Identity, Payments).

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- Knowledge of Adobe Analytics, Target, Launch, or other Adobe Experience Cloud solutions .

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- Experience with multi-brand governance, compliance-driven environments, and author enablement .

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- Excellent communication skills to work across business, technical, and governance teams

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Good to Have

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- Exposure to Adobe Commerce (Magento) or other enterprise commerce platforms.

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- Understanding of API/microservices, cloud-native architectures, and DevOps workflows

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Soft Skills

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- Strong analytical and problem-solving mindset.

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- Ability to challenge assumptions, identify risks, and propose evidence-based solutions .

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- Excellent stakeholder management and cross-functional collaboration skills.

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- Self-driven, detail-oriented, and comfortable working in fast-paced enterprise environments .

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📌 Technical Business Analyst (Parramatta)
🏢 DLUX TECH
📍 Parramatta