We are seeking a Barista/Bakery customer service assistant to join the team at Boatshed Market in Cottesloe. This is a casual position offering flexible working arrangements to suit your lifestyle. As a Barista/Bakery customer service assistant, you will be the friendly face of our café and bakery operation, delivering exceptional customer service while preparing quality beverages and assisting with bakery offerings. This role is central to creating a welcoming atmosphere and ensuring our customers have a memorable experience at Boatshed Market, located in the heart of Cottesloe WA 6011.
What you'll be doing
- Preparing and serving high-quality espresso-based coffees, teas and other hot and cold beverages
- Operating espresso machines and other café equipment with care and proficiency
- Providing knowledgeable recommendations to customers about our coffee, tea and bakery selections
- Maintaining a clean and hygienic work setting in accordance with food safety standards
- Processing customer orders and payments accurately using point-of-sale systems
- Assisting with the display, handling and sale of fresh bakery items
- Engaging with customers in a friendly and professional manner to build rapport and encourage repeat business
- Restocking supplies and ensuring adequate stock levels throughout shifts
- Supporting the broader team to maintain smooth operations during peak and quiet periods
What we're looking for
- Prior experience working in a café, restaurant or customer service environment is highly desirable
- Barista experience or formal coffee-making qualifications are preferred
- Strong communication and interpersonal skills with the ability to engage positively with diverse customers
- Attention to detail and commitment to maintaining high standards of food safety and hygiene
- Ability to work efficiently during busy periods whilst remaining calm and organised
- A genuine passion for quality beverages and bakery products
- Flexibility and reliability, with the ability to adapt to casual shift patterns
- Basic numeracy skills and familiarity with point-of-sale systems or willingness to learn
- Team-oriented approach with a willingness to support colleagues
What we offer
Boatshed Market offers a dynamic and friendly work environment where your contribution is valued. As a casual member of our team, you will enjoy flexible scheduling that works around your commitments. We provide a welcoming workplace culture, the opportunity to develop your barista and customer service skills, and a chance to be part of a vibrant community hub in Cottesloe. We are committed to supporting our team members and creating an inclusive workplace where everyone can thrive.
About us
Boatshed Market is a beloved destination in Cottesloe, bringing together quality food, beverages and community spirit. We pride ourselves on offering customers a warm, welcoming space to enjoy exceptional coffee, fresh bakery items and quality service. Our mission is to create memorable experiences for every visitor whilst supporting local producers and fostering a sense of community. We are dedicated to maintaining high standards in everything we do and to nurturing a workplace where our team feels valued and motivated.
Apply now
If you are enthusiastic about delivering excellent customer service and would like to join the Boatshed Market team, we would love to hear from you. Please submit your application with your relevant experience and availability.